rula - Psychiatric Patient Programs Specialist (Remote)

• Master’s or Doctoral degree in Nursing with a specialization in Psychiatric Mental Health (PMHNP) • Active licensure as a Psychiatric Mental Health Nurse Practitioner (PMHNP) • 3+ years of clinical experience in psychiatry, crisis care, higher levels of care, and/or community mental health • 2+ years of experience managing clinical risk, patient safety, or high-acuity situations • Experience with telehealth care delivery and familiarity with virtual care platforms • Strong clinical judgment and documentation skills • Comfort with patient and provider communication via phone, email, and text • Ability to analyze and resolve clinical risk, quality, or safety issues • Strong collaboration skills and openness to working across clinical, operational, and support teams • Licensure in multiple states (TX, FL, CA, MD, GA, NY) or willingness to obtain cross-licensure • 1+ years of experience mentoring, supervising, or coaching mental health clinicians • 1+ years experience in a high-growth mental health tech start-up • Advanced competency using Google products (G-sheets, Drive, Google Docs, etc.) with the ability to learn new technology and systems efficiently • Deep understanding of documentation standards, behavioral health best practices, and risk assessment • Demonstrated ability to work independently and efficiently, with a strong attention to detail • Understanding of psych specific billing and coding practices • Enjoys working autonomously to resolve problems and find solutions to complex questions in a fast-paced environment • We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Supporting your mental and physical health • Quarterly department stipend: Fun team-building activities or in-person gatherings • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend • We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.