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Jobs/Director of Operations Role/baseten - Capacity Strategy & Operations Lead
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baseten

baseten - Capacity Strategy & Operations Lead

San Francisco+ Equity3d ago
In OfficeStaffNALogisticsDirector of OperationsHead of StrategyReportingProcurementSlack

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Requirements

• 5+ years of experience in strategy, operations, consulting, finance, or a similarly analytical and execution-oriented role • Demonstrated ability to own complex, cross-functional processes with multiple stakeholders and competing priorities • Strong quantitative and modeling skills — comfortable building demand forecasts, scenario analyses, and capacity models from scratch • Excellent communication skills, with a track record of distilling ambiguous situations into clear recommendations for senior leadership • High ownership mindset: you identify what is broken, build the fix, and follow through until it is working • Operates well under pressure and in ambiguous, fast-moving environments where the playbook does not yet exist • Familiarity with GPU infrastructure, cloud platforms, or AI/ML ecosystem • Experience in a high-growth startup or Series B+ environment where operational processes were being built from scratch • Exposure to vendor or partner management, particularly in hardware, cloud, or infrastructure contexts

Responsibilities

• Own the capacity planning process end to end: intake, triage, prioritization, fulfillment tracking, and post-mortem learnings • Translate customer commitments, sales pipeline, and infrastructure growth targets into concrete GPU demand forecasts across regions, GPU types, and timelines • Partner with Finance to model capacity scenarios, evaluate new supply opportunities, and support CapEx decision-making • Work closely with the Capacity Acquisition team to align supply procurement with forward demand, flagging gaps and risks early • Coordinate cross-functionally across Sales, SRE, and Infrastructure teams to resolve capacity conflicts and ensure customer commitments are honored • Build and maintain the operational cadence that keeps capacity planning structured, visible, and free of ad-hoc Slack chaos • Develop reporting and dashboards that give leadership a real-time view of capacity health, utilization trends, and risk exposure • Identify recurring operational gaps in the capacity lifecycle and drive process improvements that reduce toil and improve reliability

Benefits

• Competitive compensation, including meaningful equity. • 100% coverage of medical, dental, and vision insurance for employee and dependents • Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) • Paid parental leave • Fertility and family-building stipend through Carrot • Company-facilitated 401(k) • Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

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