Xpansiv - Customer Relationship Manager
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Requirements
• Bachelor’s degree in Business, Sustainability, Energy, or related field. • Proven experience in account or relationship management, preferably in SaaS or energy markets. • Experience managing complex stakeholder relationships across multiple geographies. • Familiarity with Energy Attribute Certificates or similar sustainability frameworks. • Understanding of EAC markets and international standards (e.g., I-REC, GHG Protocol). • Knowledge of compliance and governance in energy or sustainability sectors. • Excellent communication, negotiation, and stakeholder management skills. • Strong organisational skills and ability to manage multiple priorities. • Commercial acumen and analytical ability to interpret market data. • What can you expect throughout the interview process: • Step 1- Shortlisting of resume & Recruiter screening • Step 2- Hiring Manager MS teams call • Step 3- Interview with the team & the stakeholders
Responsibilities
• Act as the primary point of contact for key stakeholders that form part of the Evident ecosystem from a relationship and commercial perspective, including the I-TRACK Foundation, local issuers, and other key users of Evident’s registry platform. • Build strong, trust-based relationships to ensure long-term collaboration and alignment with Evident's mission. • Support onboarding of new partners to Evident’s ecosystem from a commercial perspective, ensuring smooth integration with Evident's platform. This will include Local Issuers, API Users, Platform Operators and Data Verifiers. • Negotiate and manage commercial agreements, ensuring compliance with Evident's standards and the International Attribute Tracking Standard. • Identify and monitor KPIs to determine the performance and health of the ecosystem elements. • Stay informed on global EAC market developments, regulatory changes, and sustainability trends. • Provide insights to internal teams to shape product development and strategic initiatives. • Proactively address ecosystem concerns and resolve issues to maintain high satisfaction levels. • Work closely with policy, product, operations, and compliance teams to deliver seamless service and support.
Benefits
• £65,000- £70,000
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