DoiT - Technical Product Owner - DCI - Core Services
Requirements
• A strong product sense for turning messy problems into clear scope and shipped value - without waiting for perfect information. • Systems thinking: Ability to reason about complex distributed systems, architectural tradeoffs, and long-term platform evolution. • Prioritization: Demonstrated ability to balance customer needs, engineering constraints, and platform investments when making prioritization decisions. • Deep curiosity and technical fluency in cloud fundamentals (cost/billing concepts, identity/IAM, networking, compute, Kubernetes, observability, automation), and experience building solutions that leverage or focus on these technologies • Coding experience is a plus - enough to collaborate effectively with engineers, reason about feasibility, and understand system behaviors. • Excellent communication skills: you can explain complex ideas simply, facilitate alignment, and confidently engage with customers and experts. • A bias for action and continuous improvement: you ship, measure, learn, and iterate - building capabilities that become a meaningful competitive differentiator. • How success will be measured • The Core Services’ roadmap advances through frequent, high-quality releases with clear customer value. • Customer feedback loops are strong: you can show how insights translated into shipped improvements. • Adoption and outcomes improve measurably (usage, engagement, workflow completion, reliability, and customer impact). • The Engineering team consistently has clarity on the next most valuable increment to build - and why. • Are you a Do’er?Be your truest self. Work on your terms. Make a difference. • Are you a Do’er? • We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. • What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. • Sounds too good to be true? Check out our Glassdoor Page. • We thought so too, but we’re here and happy we hit that ‘apply’ button.
Responsibilities
• Fast iteration and backlog leadership • Translate the VP’s strategy into a sequenced backlog of problems, user stories, and acceptance criteria that the Engineering team can deliver continuously. • Keep work “thin-sliced” so the team can ship frequently, learn quickly, and reduce risk through iteration. • Maintain a disciplined cadence of backlog refinement, sprint readiness, and scope negotiation to keep delivery predictable without slowing innovation. • Deep user and workflow understanding • Leverage your hands-on DevOps experience and expertise in the real-world workflows of the professionals you’re building for - especially cloud operators and practitioners. • Use firsthand domain knowledge and ongoing customer conversations to identify friction, gaps, and opportunities for differentiation. • Prioritize enhancements that materially improve outcomes: speed, reliability, clarity, safety, governance, cost impact, or operational simplicity. • Customer validation and external communication • Often speak with customers (aiming for 3-5 calls a week) and cross-functional DoiT stakeholders regularly to test ideas, validate assumptions, and pressure-test tradeoffs. • Communicate clearly and confidently: share concepts early, take feedback openly, synthesize input into decisions, and explain “why” in a way that builds trust. • Rely on your hands-on, DevOps experience to go deep with stakeholders (internal/external) into the technical details of the problem, our solution, and the contexts and environments in which both of these exist. • Support beta/design-partner motions where appropriate by shaping hypotheses, success criteria, and rollout plans. • Engineering-embedded technical product ownership • Operate as a core member of the Core Services’ Engineering team - present in daily collaboration, crisp in decision-making, and pragmatic about constraints. • Partner with Engineering leads on sequencing, technical tradeoffs, and delivery planning - ensuring product intent survives implementation realities. • Ensure Core Services are cohesive across UX, APIs, data, and operational behavior - and that it meets a high bar for reliability and customer trust. • Quality, outcomes, and measurement • Define what “success” means for Core Services with clear metrics (adoption, activation, workflow completion, time-to-value, retention, reliability signals, customer-reported impact). • Instrument learning: make sure releases are measurable and that insights reliably flow back into prioritization. • Own release readiness for Core Services: documentation, enablement inputs, and clear communication of what’s new and why it matters. • Safety, governance, and trust by design • Ensure product requirements account for real-world cloud environments: IAM boundaries, auditability, guardrails, and safe defaults. • Partner with security, support, and customer teams to anticipate edge cases and ensure Core Services earns trust over time.
Benefits
• Unlimited Vacation • Flexible Working Options • Health Insurance • Employee Stock Option Plan • Professional Development Stipend • Peer Recognition Program • Many Do’ers, One TeamDoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. • Many Do’ers, One Team
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