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Jobs/HR Manager Role/G-P - Sr HR Associate (Shared Services) - 9 month fixed term
G-P

G-P - Sr HR Associate (Shared Services) - 9 month fixed term

Remote - Philippines (Remote-First)1w ago
RemoteSeniorAPACInsurancePaymentsHR ManagerBenefits AdministratorThaiMandarinVietnameseEmployee OnboardingGemini

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Requirements

• 2-5 years of HR operations experience (SSC experience desirable) • Detailed knowledge of HR Procedures and policies • Experience working within a Shared Services • Basic knowledge of labor legislation throughout APAC & UAE region will be an added advantage • Excellent customer service skills. • Proficient in both written and verbal English with the ability to articulate clearly and effectively in various communication settings. • Literacy with MS Office • Possess a proactive 'test-and-learn' mindset; capable of quickly mastering and deploying new AI features and platforms due to fast pace environment. • Demonstrated AI literacy with the ability to integrate generative AI tools (e.g.,Gemini, Notebook LM) into daily workflows to increase efficiency and output quality. • Resourceful, problem-solving abilities with a focus on identifying and/or resolving issues effectively. • Experience in stakeholder management, including building positive relationships with both internal and external stakeholders. • Demonstrating strong self-motivation, attention to detail, and time management skills • Ability to work in an international team composed of team members in different locations and from different cultures and backgrounds. • Flexibility to accommodate different time zones based on customer and professional needs. • Knowledge and experience in handling offboardings will be an added advantage. • Proficiency in local languages such as Mandarin, Vietnamese, Korean, Japanese, or Thai would be considered an additional advantage. • Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows: • Sales Roles: This position is eligible for a commission structure in addition to base salary. • Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.

Responsibilities

• Support key employee life cycle processes such as onboarding of new professionals, professionals' data management, absence managements, visa renewals. transfers, offboarding of professionals. • Preparing HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrollment documentation, payroll enrollment documentation, country-specific onboarding guides,employment certificates, certification of termination • Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc. • Benefits administration on behalf of customers & professionals including collaboration with broker/insurer for professionals’ benefits enrollments. • Provide payroll data, including time and expense details, to support payroll administration, working in close coordination with the payroll team and Local Payroll Provider. • Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals • Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date • Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, and other means of communication) • Ensure service excellence by following and committing to the established SLAs and SOPs • Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, local payroll providers, pension providers ensuring strong collaboration and seamless coordination including internal teams in GP. • First point of contact for professionals& customers during the onboarding and offboarding process

Benefits

• G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more. • Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job. • United States: California or Philadelphia • Pennsylvania, • G-P. Global Made Possible.

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