Agoda - Senior Security Operation Engineer

Bangkok, Thailand4w ago

In Office Senior APAC Security Engineer Terraform Reporting Change Management

Requirements

• 7+ years of experience in security operations, endpoint security, network security, or security engineering roles. • Hands-on experience with CrowdStrike for both user devices and servers. • Strong knowledge of Zscaler ZIA, ZDX, and ZPA or other SASE solutions. • Experience in troubleshooting network, VPN, and SASE-related issues in enterprise environments. • Familiarity with APIs, scripting, Terraform, and CI/CD pipelines. • Strong problem-solving skills and the ability to collaborate across multiple technical teams. • Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Responsibilities

• Design, build, and optimize CrowdStrike across user devices and server environments; define and enforce sensor policies, detection tuning, and response playbooks. • Administer and support Zscaler ZIA, ZDX, and ZPA. Manage policy lifecycles, tunnel configurations, app connector health, and user experience monitoring. • Troubleshoot and resolve issues related to network connectivity, VPN, secure access, and SASE services. • Support security operations activities, incident handling, and root cause analysis across managed platforms. • Use APIs and scripting to automate routine tasks, reporting, and platform integrations. • Deploy and manage security platform configurations through Terraform and CI/CD pipelines, following IaC best practices and change management processes.