rula - Staff Forward Depolyed Engineer - Applied AI (Remote)
Requirements
• Experience & Ownership: 8+ years shipping production-quality software systems (consumer or business) with end-to-end ownership of outcomes. • Rapid Tool Delivery: Proven track record of shipping tools or products used weekly by customers or business teams, supported by usage telemetry. • Customer-Centric Discovery: Deep experience learning operational workflows through observation, interviews, or data before designing software solutions. • AI-Fluency & Engineering Workflow: Daily use of coding agents (specifying, testing, and reviewing output diffs) with rigorous evaluation practices (test sets, evals) and privacy-by-design standards (synthetic/masked data, isolating clinical content from operational tools) • Measurement Infrastructure: Experience building custom measurement frameworks for cost, usage, and impact tracking when standard vendor dashboards were unavailable. • Forward-Deployed Experience: Direct prior experience being forward-deployed to non-engineering business teams or external customer organizations. • Model & Cost Optimization: Practical experience migrating systems across different LLM models to optimize costs while maintaining quality guardrails. • Integration with Legacy/Messy Systems: Proven ability to integrate AI into complex business platforms with imperfect data/APIs (e.g., CRM, billing, scheduling). • Technical Enablement: Track record of coaching non-engineering team members to build or adopt software workflows independently. • We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Supporting your mental and physical health • Quarterly department stipend: Fun team-building activities or in-person gatherings • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend • We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
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