sona - Solutions Architect
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Requirements
• Strong experience in Workforce Management solutions and an understanding of how they are used to drive business efficiency. • Ability to quickly interpret and validate customer requirements, combining experience and best practices to design and configure suitable technical solutions • Experience using industry-standard project methods, tools, and techniques. • Presentation, solution demonstration, training and meeting facilitation skills.
Responsibilities
• It’s a hugely exciting time to be joining the team as we’re still small enough that you’ll have a significant impact on the company’s growth trajectory and culture, yet large enough to have a great structure, experienced leaders and world-class benefits in place. More on working at Sona here https://getsona.notion.site/Working-at-Sona-4e3c00206c414d8c9eb9b7a617cdc6d7. • Consult with customers throughout their implementation process, using in-depth workforce management knowledge to configure Sona products to meet customer needs. • Define, document, and deliver product configurations, ensuring clarity and alignments on scope and SOWs for all parties. • Collaborate with Project Managers to deliver timely, on-budget implementations, offering product expertise during each phase to internal and external teams. • Champion customer-led UAT and conduct product training for customer trainers. • Share your expertise to improve internal customer and product understanding • Maintain up-to-date documentation as the product evolves and stay current on industry trends.
Benefits
• Salary: £70-100k (depending on experience) • Remote and flexible working (with travel to UK client sites and London office for onboarding and team days) • Share options • 35 days annual leave (25 days standard plus 10 flexible public holiday days) • Extra day of leave for every year of service • Pension contributions matched up to 5% • Comprehensive health insurance • Enhanced parental leave & pay • Co-working space stipend for those based outside London • Bi-annual all expenses paid team retreats • The latest Macbook and equipment budget for your home office • Professional development budget • Unlimited free books • Note: this represents a typical benefits package for a UK-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.
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