Zeta Global - Senior Product Designer
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Requirements
• 5+ years of UX design experience in B2B SaaS or complex digital products. • Strong research foundation — you're comfortable designing and running your own user research, from screeners to synthesis. • Advanced Figma skills — components, auto-layout, variables, prototyping, and using Figma throughout the design process, not only at the delivery stage. • Strong design judgement — knowing where to invest effort, when an existing solution is good enough, and how to prioritise in a resource-constrained environment. • Critical thinking grounded in evidence — you question assumptions and push for clarity, but base decisions on research and reasoning rather than instinct alone. • Experience designing for AI features or AI-assisted workflows — you understand the nuances of designing for probabilistic, non-deterministic systems. • Confident facilitating cross-functional workshops and presenting to product and business stakeholders. • A collaborative mindset — invested in the quality of the team's work as well as your own. • Experience with enterprise-grade or data-heavy B2B interfaces. • Familiarity with design systems at scale — contributing to or evolving shared component libraries. • Background in interaction design or systems thinking.
Responsibilities
• Lead end-to-end design for AI-powered features — from early discovery through to shipped product, with clear ownership across every stage. • Plan and run user research — interviews, usability testing, synthesis workshops — and bring those insights directly into your design decisions. • Facilitate workshops with PMs, engineers and stakeholders to align on the right problem before moving to solutions. • Assess and build on existing patterns — understanding what is working well, making a clear case for what needs to change, and knowing when leaving something alone is the right call. • Present design decisions to senior stakeholders, articulating the rationale clearly and connecting design choices to product and business outcomes. • Work closely with a second senior designer on this product, pairing on complex problems and maintaining a consistent quality bar. • Explore how AI can meaningfully improve user workflows — thinking carefully about where it adds genuine value and where it does not.
Benefits
• Excellent medical, dental, and vision coverage • PEOPLE & CULTURE AT ZETA • Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. • We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ • ZETA IN THE NEWS! • ZETA IN THE NEWS! • https://zetaglobal.com/press/?cat=press-releases
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