Airspace - Senior Specialist, Rate Administration
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Requirements
• Bachelor's degree, or equivalent experience in a data-, finance-, or operations-oriented role. • Demonstrated high attention to detail in a role where accuracy directly affected outcomes. • Strong skills with spreadsheets and data tools (Excel / Google Sheets); comfort working with large datasets and reconciling sources. • Proven problem-solving ability and a track record of learning systems quickly. • Strong organizational skills and the ability to manage multiple rate changes and audits in parallel without losing accuracy. • Preferred • Experience administering rates, pricing, billing, or contract data within an ERP, TMS, rating engine, or comparable system. • Exposure to logistics, transportation, supply chain, or another rate-driven industry. • Familiarity with pricing concepts (rate cards, cost-plus, tariffs, surcharges, lane- or service-based pricing). • Experience building or working with audit, reconciliation, or QA processes.
Responsibilities
• What You'll Own • Rate-to-rate-card alignment. Ensure all system rates for customers and suppliers match their approved rate cards. Identify, investigate, and resolve any discrepancy between what the system applies and what the rate card specifies. • Rate-to-rate-card alignment. • Rate configuration and maintenance. Accurately build, update, and retire rates within Airspace's pricing and rating systems as rate cards change, contracts renew, or new customers and suppliers are onboarded. • Rate configuration and maintenance. • Auditing and reconciliation. Run regular audits comparing live system rates against source rate cards. Catch drift before it reaches billing or settlement, and document root causes so they don't recur. • Auditing and reconciliation. • Discrepancy resolution. Diagnose why a rate is wrong — a stale card, a configuration error, a system rule conflict, or a missing exception — and drive it to a correct, verified outcome. • Discrepancy resolution. • Cross-functional coordination. Partner with Pricing, Finance, Operations, and Commercial teams to confirm rate intent, validate changes, and close the loop on issues affecting customer billing or supplier cost. • Cross-functional coordination. • Documentation and controls. Maintain clear records of rate changes, approvals, and the logic behind configurations so the rate environment stays auditable and explainable. • Documentation and controls. • What Makes Someone Successful in this Role • Exceptional attention to detail. This role rewards people who notice the one cell, one rule, or one decimal that's off. Precision is the job. • Exceptional attention to detail. • Systems fluency and problem solving. Comfort getting deep into systems — understanding how inputs become outputs, why a rate resolves the way it does, and how to configure the system to produce the intended result. When the obvious approach doesn't work, this person figures out one that does. • Systems fluency and problem solving. • Ownership mindset. Treats rate accuracy as a personal responsibility, knowing it protects every customer and supplier relationship at Airspace. • Ownership mindset. • Clear communication. Can explain a discrepancy and its resolution in plain terms to both technical and commercial partners. • Clear communication. • Curiosity about pricing. Wants to understand not just what the rate is, but why — the commercial logic, the margin implications, the strategy behind the card.
Benefits
• Salary range: $65K - $75K annual salary • High-quality health, dental, and vision plan options • 401K with company match • Core Values: • We are One Team. We believe we all accomplish more when we are working together. • We are One Team • We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world. • We make an Impact • We are Passionate. We care deeply about our mission and are not afraid to raise the bar. • We are Passionate • We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers. • We are Transparent • We are Innovative. We never settle and are always striving to improve our product, service, and ourselves. • We are Innovative • From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members. • With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date. • Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations. • For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.
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