healthtech-1 - Go-to-Market Engineer

• Own and rebuild our CRM and data infrastructure from the ground up • Design scalable systems that enable the growth team to sell smarter and faster • Eliminate manual processes through automation and engineering • Provide leadership with real-time, reliable visibility into growth • This is a high-impact, high-ownership role where your work will directly shape the trajectory of the company. • MISSION & IMPACT • Our company-wide goal is ambitious: 50,000 Weekly Appointments Booked (WAB) by September 2026. This ambitious goal will mean 50,000 patients use our service every week to book an NHS appointment. Today it's 600. • Increasing the speed and efficiency of the growth team • Improving data quality and decision-making • Enabling better targeting, tracking, and conversion • What You’ll Own • SYSTEMS & DATA INFRASTRUCTURE • Full ownership of CRM (Attio or future migration): schema, workflows, automations, hygiene • Rebuild and optimise current CRM setup (currently fragmented and inefficient) • Integrate tools across the growth stack (Calendly, Aircall, etc.) • Build and maintain data scraping and enrichment pipelines • Ensure reliable product-to-CRM data flow • REPORTING & VISIBILITY • Build dashboards for growth metrics, pipeline, and product adoption • Own reporting on practice numbers and growth trends • Deliver real-time pipeline visibility for leadership • Eliminate manual reporting and increase confidence in data • GROWTH ENABLEMENT • Generate and maintain high-quality lead lists • Improve onboarding through playbooks and tooling • Support the growth team with targets, tooling, and operational insight • OPERATIONAL ENGINEERING • Build automations and scripts to eliminate repetitive work • Identify inefficiencies and redesign processes end-to-end • Ship improvements quickly, not just maintain systems • Actively drive revenue through better operations • We will look to quickly give you the autonomy to pick which projects will have the highest impact on our growth. • TECHNICAL EXPECTATIONS • This is a hybrid role combining operations, data, and engineering so you must have experience in the following: • Experience building tools or apps (React preferred) • Python for data analysis, scraping, and automation • API integrations and system design • Ability to build custom solutions where off-the-shelf tools fall short • Experience with CRMs (Attio, HubSpot, Salesforce) • Familiarity with tools like Metabase, Zapier, Make • Experience integrating data systems and dashboards • This role requires a specific mindset and you’ll thrive if you: • Take full ownership of systems and outcomes • Proactively identify and solve problems • Treat operations as a growth lever, not a support function • Move fast and ship improvements continuously • Are comfortable working with messy data and fixing it • You may struggle if you: • Prefer clear instructions over ambiguity • Avoid technical or data-heavy work • Focus on maintenance rather than improvement