Bugcrowd - Technical Delivery Manager (Technical Engagement Manager)
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Requirements
• Deep Technical Background: 7+ years of experience in cybersecurity, with a focus on Product Security, Application Security, or Platform Security • Deep Technical Background • Leadership Experience: 2+ years of experience directly managing and mentoring a team of security engineers • Program and Project Management: Demonstrable experience driving sustained improvement and managing complex projects that span multiple teams and business units • Program and Project Management • Clear Communication: Excellent communication skills with a proven ability to build strong partnerships with software engineering, DevOps, and product management teams, and operations teams • Clear Communication • Secure SDLC Mastery: Deep, hands-on experience integrating security into modern CI/CD pipelines. You are highly proficient in threat modeling, architecture reviews, implementing automated testing (SAST, DAST, SCA, Fuzzing), and SDLC program management • Secure SDLC Mastery • Software Engineering: Fluency in at least one or more modern programming languages (e.g., Python, Go, Ruby, Java) to facilitate code reviews, script automation, and build out security tooling • Software Engineering • Cloud & Platform Security: Strong understanding of cloud-native architectures (AWS, GCP, or Azure), containerization (Kubernetes, Docker), Linux, and Infrastructure as Code (Terraform) • Cloud & Platform Security • Compliance as Engineering: Practical experience supporting compliance requirements such as Fedramp (preferred), PCI, SOC2, ISO27001, NIST 800-53 • Compliance as Engineering • Bonus Points (Preferred but not required) • Previous experience managing, triaging, or actively participating in Bug Bounty programs • A background in building "paved roads" or secure-by-default internal libraries to eliminate entire classes of vulnerabilities • Experience working within a fast-paced, high-growth security or SaaS company
Responsibilities
• Technical Implementation and Onboarding • Lead the end to end technical onboarding and configuration of Bug Bounty, Vulnerability, and/or Pentest programs for new and existing customers. • Lead and drive ongoing technical program execution through structured engagements, including kickoff meetings, walkthroughs, and both regular and ad hoc program reviews with customers and internal stakeholders. • Customer Engagement and Support • Act as a technical point of contact during program launches, ensuring smooth transitions and early success • Provide guidance on vulnerability triage, communication workflows, and integration best practices • Provide clear communication and practical support for ongoing pentest or bounty projects, ensuring on-time delivery. • Collaborate closely with the Customer Experience Managers and sales teams to align technical delivery with customer expectations. • Cross Functional Collaboration • Assist in developing and improving internal onboarding playbooks, technical documentation, and enablement materials. • Actively collaborate with other team members within the delivery teams to contribute to project success. • Contribute to problem-solving discussions and proactively identify potential issues. • Support continuous improvement of delivery processes to drive consistency, quality and scalability. • Stakeholder and Timeline Management: • Serve as the primary point of contact, providing proactive status updates and managing expectations with both internal and external stakeholders throughout the project lifecycle. • Effectively manage program timelines and dependencies, proactively identifying and mitigating potential delays to ensure on-time delivery. • Education, Experience, Knowledge, Skills, and Abilities • 2+ years of experience in a customer-facing technical role such as implementation, solutions architecture, technical program management, or professional services. • Knowledge of pentest, bug-bounty and red-team methodologies. • Strong problem solving skills and ability to manage multiple projects simultaneously • Excellent written & verbal communication with customer facing mindset • Ability to work collaboratively in a cross functional environment.
Benefits
• At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business. • The national estimate for the current base range for the position is: $71,040 - $88,800. • This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. • Culture • At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work. • We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well. • Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point. • At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. • Disclaimer • This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence. • The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets). • Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law. • Equal Employment Opportunity: • Bugcrowd is EOE, Disability/Age Employer. • Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
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