Armada - Senior Customer Engineer, Edge LATAM

• Bachelor's degree in computer science, Engineering, or related field; advanced degree is a plus. • 5+ years proven experience in pre-sales, sales/customer engineering, or solution architecture role supporting technical products. • Conceptual understanding of networking and connectivity fundamentals, including IP addressing, firewalls, SD-WAN, and satellite or cellular-based communication systems (e.g., Starlink, LTE/5G). • Familiarity with cloud platforms, virtualization or containerization technologies, and modern enterprise infrastructure. • Proficiency in at least one core technical domain such as AI/ML infrastructure, connected devices, or data center systems (see Technical Focus Areas below). • Working knowledge of cloud platforms, modern networking concepts, and containerization or virtualization technologies. • Excellent communication and presentation skills, with the ability to engage and influence both technical and non-technical audiences. • Strong problem-solving mindset with the ability to navigate ambiguity and drive clarity. • Self-starter who thrives in dynamic environments and effectively manages multiple priorities. • Must be willing and able to travel, including potential international travel, as business needs to dictate. • Demonstrable Expertise in Technical Focus Areas • Primary Focus (Current Business Need): Modular Data Center Systems & Rack Solutions Architecture • We are currently prioritizing hiring profiles with strong expertise in modular and micro data center architectures. This includes the ability to design, integrate, and scale compute, storage, and networking systems within modular environments. Candidates should have solid systems integration experience, exposure to hybrid and distributed computing platforms (e.g., Azure Stack Edge), and familiarity with virtualization and containerization technologies such as VMware, Docker, and Kubernetes. The role requires translating customer requirements into reliable, scalable, and production-ready infrastructure solutions. • Secondary Exposure (Nice to Have): AI & Edge AI Solution Architecture • High-level understanding of AI and Edge AI solution design, including defining inputs (e.g., cameras, sensors), basic data quality considerations, and estimating compute requirements. Familiarity with AI frameworks (TensorFlow, PyTorch, ONNX) and awareness of real-world AI deployment considerations is beneficial but not the primary hiring focus. • Secondary Exposure (Nice to Have): Asset Management Systems & Integration Architecture • Basic experience or familiarity with connected device ecosystems, remote asset deployments, and telemetry integration. Exposure to IoT sensors, camera systems, and connectivity options such as cellular/5G, Starlink, or SD-WAN, along with common integration methods (REST APIs, WebSockets, SNMP), is a plus. • Prior experience with MEDDPICC, Challenger Sale, Command of the Message etc.; and managing a sales process. • Prior experience with MSPs, Telcos, Oil & Gas, or Utilities. • Experience working with or selling physical products, including familiarity with logistics, supply chain operations, import/export processes, and customs requirements • #LI-Remote #HP-1 • You're a Great Fit if You're • A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge • A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude • Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company • A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda • Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you • Equal Opportunity Statement