zopa - Senior Training Associate - Operations

• Proficiency in learning management systems (LMS) and e-learning platforms. • Experience designing and deploying training content within an LMS or e-learning platform. • Experience working with internal knowledge management systems. • Knowledge of learning and development theories, including but not limited to ADDIE, the 5Di Model, SAM, and Kirkpatrick. • Experience designing and delivering new starter inductions in a professional environment. • Comfortable and confident working in a fast-changing and ambiguous environment; you are agile and adaptable in your approach to work (both your own and others’). • A creative thinker with a flexible approach to learning solutions, able to adapt training techniques to suit individual and group learning styles. • Pragmatic, with sound judgement when analysing scenarios and making decisions. • Exceptionally organised, with the ability to plan, multitask, and manage competing priorities effectively. • High levels of accuracy and keen attention to detail. • A team player who enjoys working in a collaborative environment. • Enthusiastic about AI and its potential to enhance learning processes at Zopa. • Willing to travel across Zopa office locations when required, and comfortable delivering training both in person and virtually. • At Zopa we value flexible ways of working. • We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. • You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. • Subject to having the right to work in the country of choice • Diversity Statement • Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.