seon - APAC - Account Executive
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Requirements
• 5+ years of experience in Account Management, Client Success (commercial ownership), or a similar customer-facing role within SaaS, fintech, payments, or fraud prevention. • Proven track record of renewals, retention, and revenue expansion across APAC customer portfolio, including companies outside of Indonesia. • Solid understanding of fraud prevention, risk management, or payments ecosystems is a strong plus. • Excellent stakeholder management skills, with the ability to influence senior and executive-level customers. • Proactive, ownership-driven mindset with the ability to operate independently in a fast-growing startup environment. • Strong collaboration skills, working effectively across GTM, Product, and Engineering teams. • Ability to travel across the region as required (up to 20%).
Responsibilities
• Own and manage a portfolio of existing customers, driving retention, renewals, and revenue expansion. • Lead all commercial discussions, including renewals, upsells, cross-sells, pricing conversations, and contract negotiations. • Build and maintain strong, long-term relationships with senior stakeholders across Fraud, Risk, Compliance, Payments, Product, and Operations teams. • Develop account plans with clear retention milestones, expansion opportunities, success metrics, and proactively identify risks. • Partner closely with Solutions Engineering, Fraud Consulting, Technical Services, to ensure seamless customer experience and value realization. • Stay up to date on digital fraud, risk, and AML trends, using domain knowledge to advise customers and strengthen executive relationships.
Benefits
• Competitive salary and incentive compensation structure • Hybrid work model • Extensive Benefits package (coverage extended to dependents) • Immediate impact on a smart, growing, global team • Access to continuous development tools & a strong coaching culture • Employee stock ownership plan (ESOP) • Generous vacation & leave policies • Complimentary weekly language courses • SEON Technologies collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice https://apply.workable.com/seon-technologies-1/gdpr_policy?lng=en for further details.
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