cygnify - Digital Delivery Manager
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Requirements
• Entrepreneurial and ambitious, with your own perspective and ideas, and with an eagerness to contribute to the success of the organization's delivery excellence. • Highly independent and self-motivated, with strong leadership skills and a get-things-done attitude to deliver results. • Passion for the public good and eagerness to make a societal impact with their work, ideally with a particular interest in economic development, workforce development, and education. • Highly organized and eager to push the boundary on delivery excellence and really rethink traditional project management approaches. • Eager to work in a fast-paced, high-growth environment that challenges you to excel. • Detail-oriented with high standards for quality and governance. • Exceptional analytical, critical thinking, and problem-solving skills. • Multiple years of experience in project/program management and PMO leadership, preferably in a dynamic, high-growth and highly innovative environment. • Proven successful experience in delivering complex digital products and technology initiatives from scratch. • Proficiency with relevant tooling (such as Jira, Confluence, Azure DevOps, and analytics platforms). • Professional certifications such as PMP, PMI-ACP, PRINCE2, or Agile certifications (Scrum Master, SAFe, etc.). • Strong understanding of Agile, Scrum, and hybrid delivery methodologies with experience adapting frameworks to organizational needs. • Experience with data-driven decision making and building dashboards/reporting frameworks for executive visibility. • Strong organizational and project management skills, with the ability to multitask and resilience to meet deadlines and manage stressful situations. • Excellent communication, presentation, and interpersonal skills and experience with stakeholder management at all levels.
Responsibilities
• End-to-End Project Leadership: Lead end-to-end planning, execution, and closure of complex digital and policy projects from inception through delivery. • PMO Governance: Establish and enforce PMO governance, delivery standards, and reporting frameworks across all projects to ensure consistency and quality. • Cross-Functional Coordination: Coordinate and drive cross-functional delivery teams including product, data science, data engineering, AI and BI development to achieve project objectives. • Stakeholder Interface: Act as the primary interface between business stakeholders, executive leadership, and technical teams to ensure alignment and transparency. • Product Delivery Oversight: Govern the design, development, validation, and deployment of digital products to ensure they meet quality standards and business requirements. • Analytics & Reporting: Ensure effective visualization and consumption of insights through Live Jira dashboards and related analytics platforms for real-time project visibility. • Toolset Management: Manage project delivery using Jira, Confluence and Azure-based toolsets, ensuring transparency, traceability, and control across all initiatives. • Risk & Issue Management: Proactively identify, assess, and mitigate project risks, issues, and dependencies to keep projects on track. • Scope & Schedule Control: Monitor and control scope, schedule, and benefits realization across concurrent initiatives to ensure successful outcomes. • Quality Assurance: Ensure quality and consistency of deliverables through formal reviews and adherence to Whiteshield standards. • Executive Reporting: Provide clear, concise, and regular status reporting to senior stakeholders and steering committees. • Resource Optimization: Optimize resource planning, capacity management, and prioritization across multiple workstreams to maximize efficiency.
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