RTB House - Team Lead, Account Management
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Requirements
• At least 5 years in digital marketing account management in programmatic/retargeting/campaign management, experience with large clients; • Experience organizing teams as a people manager or project manager; • Deep understanding of the Japanese digital marketing ecosystem, particularly agency channel dynamics, with a proven track record of driving business growth; • Experience in managing large clients (including relationship building with director level or C-level); • Quality-first attitude, very high level of communication and presentation; • Strong problem solving skills, proven experience with data analysis; • Business level English and fluent Japanese. • Strong and clear motivation, being able to self-motivate; • Experience with target setting and evaluation is an asset; • Experience in recruitment is an asset; • Experience in retargeting or E-commerce; • Existing agency and/or client networks.
Responsibilities
• Oversee and optimize a portfolio of key accounts; • Manage, support, mentor, and develop a team of Account Managers; • Support the team in regular performance reporting to clients, including QBR presentations; • Drive post-sales excellence to ensure high client satisfaction, long-term retention, and aggressive account growth across the team portfolio; • Maintain local AM processes and global best practices; • Coordinate and execute local projects in account management in line with company-wide projects; • Foster collaboration to streamline optimization processes across Account Management & Technical Account Management teams; • Internal reporting on individual and market performance to the Head of Account Management; • Act as subject matter expert for the team on our products, campaign managements, and customer relationship management.
Benefits
• Workin in an engaging role in a new fast-growth project; • Be in a fully responsible, high potential position with our business in Japan; • Co-financing of language courses & annual budget for skill development; • Flexible working style (remote work & flex time). • You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.
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