rackspace - Security Service Delivery Partner
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Requirements
• Bachelor’s degree in computer science or related field preferred; high school diploma required. • Cyber security certification such as CISSP or ITIL V4 is preferable but not mandatory. • Proficiency in both written and verbal communication using English and Spanish languages. • Experience managing the delivery of Security based managed services needed. • Managing multiple accounts and stakeholders simultaneously required experience. • Essential to have working knowledge with tools like Azure Security Centre, Sentinel, Service Now, Power BI, Qualis, CrowdStrike, Microsoft Sentinel.
Responsibilities
• Manage stakeholder relationships and deliver monthly reporting for them. • Produce data tracking and budget scope reporting for senior management. • Analyze cybersecurity/DevSecOps frameworks using dashboarding and internal tools. • Oversee the SOC operational processes and ensure that security compliance/governance is maintained. • Use security data, monitoring tools, and threat intelligence to inform insights and build the big picture. • Lead customer initiatives, applying expertise and best management of all customer escalations and service issues. • Support senior management with the required decision-making on security initiatives and solutions. • Help teams with cross functional and interim – term development and transformation. Aid their transformation and implementation of cybersecurity initiatives. • Assist with various Cyber technical initiatives, including NIST and ISO framework rollout and certification.
Benefits
• Work Location; Mexican Rackers: Option to work in the office two days a week if within a 40km radius of our Mexico City office. Remote option available for those further away from specified states Monterey, Aguascalientes, Nuevo Leon, Puebla, or Queretaro. • Support with decision-making on security initiatives and solutions as part of senior management support role.
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