Natera - Senior Product Manager, Chat AI & Automation

• Proven, hands-on experience designing, launching, and scaling chat automation or conversational AI products, such as AI-powered chat assistants, messaging-based virtual agents, or LLM-driven conversational interfaces. • Deep understanding of Generative AI, LLMs, conversational design patterns, and retrieval-augmented generation (RAG) architectures. • Experience in AI model evaluation, working with APIs or frameworks such as OpenAI or Anthropic, and integration with in-house developed systems through a microservice architecture. • Demonstrated ability to translate business needs into AI-driven solutions, with measurable improvements in efficiency, accuracy, or customer experience. • Proven record of driving transformation through AI innovation; adaptable, hands-on, and strategic problem solver. • Excellent cross-functional collaboration skills and ability to work with technical and non-technical stakeholders. • Highly analytical with strong problem-solving skills; comfortable using data (SQL proficiency preferred) to drive product decisions. • Bachelor's degree in computer science, engineering, business or related field. 5+ years of experience in software development, or digital product management. • The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. • $120,100 - $150,100 USD • OUR OPPORTUNITY • OUR OPPORTUNITY • Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. • The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.