Netomi - Senior Documentation Engineer
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Requirements
• Skills needed: Senior level experience in documentation engineering. • Years of experience: Experience with at least five years working as a Documentation Engineer/Editor is required. Previous work on similar products and processes would be beneficial but not mandatory. • Education: A Bachelor's degree or equivalent professional certification preferred, though it’thelackofa specific education requirement doesnotnecessarilydisqualify candidates without such qualifications if they can demonstrate the necessary skills through other means (e.g., relevant work experience). • Certifications: No formal certifications are required; however, a strong portfolio demonstrating previous documentation projects is highly desirable and may give an edge in the selection process.
Responsibilities
• Design, build, and maintain the documentation infrastructure and publishing pipelines, including versioned, gated internal and external sites. • Implement CI/CD checks for documentation quality, syntax, broken links, and build validation. • Enable interactive API documentation, code samples, and SDK integration for developer audiences. • Work with technical writers to integrate MDX/Markdown content, conditional output, and content reuse patterns. • Maintain and improve documentation build processes, templates, and tooling. • Troubleshoot and resolve platform, build, or deployment issues for both internal and external documentation sites. • Support migration from legacy tools (e.g., RoboHelp) to modern docs platforms (e.g., Docusaurus, GitHub Pages, or similar). • Collaborate with engineers and DevOps to integrate documentation into development workflows. • Contribute to documentation standards, style guides, and best practices for docs-as-code. • 3+ years experience as a developer, DevOps engineer, or technical engineer with experience in documentation infrastructure or docs-as-code workflows. • Strong knowledge of Git-based workflows, CI/CD pipelines, and version control. • Experience with documentation frameworks and static site generators (e.g., Docusaurus, Sphinx, Hugo, Jekyll). • Familiarity with MDX/Markdown, structured content, and conditional output for multiple audiences. • Basic front-end development skills (HTML, CSS, JS) to customize docs sites. • Experience implementing interactive documentation, API reference tools, or developer portals. • Ability to troubleshoot build, deployment, and hosting issues (AWS, GitHub Pages, Netlify, or similar). • Strong collaboration skills to work closely with writers and engineers. • Excellent problem-solving and communication skills.
Benefits
• Salary: Explicitly stated as a benefit. • Equity: Mentioned in the job posting benefits section. • PTO: Listed under the provided benefits. • Insurance: Stated within the listed compensations and perks. • Perks: Described with specific examples such as free food, gym membership, etc., which are considered part of the offered perks. • Remote work options: Clearly stated in the job posting details for full-time positions.
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