omaze - Senior CRM Manager (German Speaking)
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Responsibilities
• Plan, launch and optimise CRM campaigns across email, push and SMS for the German market • Own automated lifecycle programmes, segmentation strategies and end-to-end customer journeys • Lead and manage our CRM agency team, ensuring strong performance and clear communication • Collaborate closely with CRM and Growth teams in the UK to align strategies and share insights • Use data to test and refine messaging, formats and flows to improve key KPIs • Champion CRM best practices in deliverability, compliance and campaign hygiene • Stay up to date on CRM trends and platform capabilities (e.g., Braze, Klaviyo, Adobe) • Ensure all communications are brand-aligned and tailored for a German-speaking audience
Benefits
• Generous stock options scheme • 25 days annual leave PLUS Bank Holidays • Private medical and dental insurance • 9% employer pension contributions, when you contribute at least 2% • A generous personal learning and development budget each year to use on training courses, conferences and professional memberships • Personal equipment budget to work from home • Enhanced family leave policies • We actively seek out diversity of thought and experience to drive innovation. We welcome all backgrounds, identities, and perspectives and work hard to ensure that every Omaze employee can bring their authentic self to work at all times.
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