Abound - Compliance Officer
Requirements
• You'll have 2+ years of experience in retail financial services, either within compliance, first line controls or in an operational role with a strong focus on customer outcomes. • You're passionate about getting things right, and you're not afraid to dig deep to ensure that everything we do puts the customer first. • A proactive, solutions-oriented mindset – you don’t just identify issues, you help fix them • Working knowledge of relevant FCA Handbook requirements • Practical understanding of Consumer Duty and what good customer outcomes look like • Strong judgement and risk assessment skills • Ability to handle sensitive matters with discretion and professionalism • Clear, confident communicator – comfortable engaging up to executive level • Strong written and numerical skills, including preparing Board-level materials
Responsibilities
• Own and deliver compliance monitoring – identify emerging risks, assess customer impact, and drive practical, proportionate remediation • Provide clear, actionable reporting – draft high-quality updates for senior management and the Board • Stay ahead of regulation – track FCA developments and translate them into clear, business-relevant actions • Maintain and strengthen our control environment – support the review and continuous improvement of policies and frameworks • Partner across the business – build strong relationships and act as a trusted advisor on compliance matters • Support customer outcomes – act as an escalation point for complex cases (e.g. complaints, fraud risk) • Contribute to financial crime oversight – support AML assessments and advise the MLRO • Work closely with the Chief Compliance Officer – provide input on regulatory risk, product development, and strategic initiatives
Benefits
• Exposure to a high-growth fintech environment • Real impact – your work will directly influence customer outcomes and regulatory strategy • Close collaboration with senior leadership • Hybrid working with a London base • If you’re looking for a role where you can develop quickly, take ownership, and see the real-world impact of your work, we’d love to hear from you. • Everyone owns a piece of the company - equity • Hybrid with 3 days a week in the office • 25 days’ holiday a year, plus 8 bank holidays • 2 paid volunteering days per year • One month paid sabbatical after 4 years • Employee loan • Free gym membership • Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering
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