aisle_and_abroad - Fully Remote | Travel Customer Service Representative
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Requirements
• Strong written and verbal communication skills • Customer-focused mindset with attention to detail • Comfortable using online systems and digital platforms • This role is well suited for individuals seeking entry into the travel industry, career changers exploring remote opportunities, or professionals with a background in customer service or hospitality.
Responsibilities
• Respond to client inquiries regarding travel options and reservations • Assist with booking and confirming flights, hotels, cruises, and vacation packages • Review travel details for accuracy, including dates, traveler information, and accommodations • Provide clear communication before, during, and after travel • Maintain accurate client records and documentation • Deliver professional and timely customer support • Previous customer service experience is helpful but not required
Benefits
• Structured onboarding and training program • Access to travel booking tools and supplier resources • Ongoing mentorship and professional development • Flexible remote work environment • Supportive and collaborative team culture
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