GitLab - CX Resource & Staffing Manager, EMEA

• Experience in professional services operations, resource coordination, staffing, delivery operations, or a similar operational environment. • professional services operations • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and keep work moving across competing requests. • Comfort working in professional services automation (PSA), scheduling, customer relationship management (CRM), or similar systems; Kantata experience is a plus. • professional services automation (PSA) • Kantata • Kantata • Solid analytical skills and confidence using spreadsheets, dashboards, and operational data to identify patterns, risks, and follow-up actions. • Clear communication skills and the ability to work effectively with delivery managers, project managers, and peers on staffing updates and schedule changes. • A practical, process-oriented approach to improving workflow quality, request handling, and data hygiene in a fast-moving environment. • Ability to work well in a remote, asynchronous setting while staying organized, responsive, and aligned with team priorities. • remote • remote • Interest in growing from strong tactical execution into broader support for forecasting, capacity analysis, and workforce planning. • The CX Resource and Staffing Management team helps delivery teams make effective staffing decisions by bringing structure, visibility, and consistency to how work is assigned and tracked. The team supports resource planning across services organizations, helps improve the quality of allocation and skills data, and creates the operational foundation needed for better utilization, forecasting, and delivery readiness. As GitLab continues building a Resource Management Center of Excellence, this team is helping shift the business toward a more proactive and data-informed model for planning. Team members work closely with delivery leadership, project stakeholders, and regional peers in an all-remote environment, with a strong focus on collaboration, accountability, and continuous process improvement. GitLab also supports team members through a remote, asynchronous work environment and benefits and programs designed to support overall well-being, growth, and flexibility. • CX Resource and Staffing Management • Resource Management Center of Excellence • remote, asynchronous work environment • How GitLab Supports Full-Time Employees • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. • Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. • Country Hiring Guidelines: