Airalo - Technical Business Analyst
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Requirements
• 5+ years of experience as a Technical Business Analyst, preferably within the Telecom or Tech industry. • Proven ability to synthesize complex regulatory documents into actionable engineering tasks. • Comfortable discussing technical concepts such as SIP, SMS routing, and MNP databases with engineers. • Highly skilled in writing clear User Stories, Functional Specs, and managing Jira tickets that an engineering team can execute against. • Experience or deep interest in international roaming, interconnectivity, and the nuances of varying global telecom markets. • Ability to create clear, structured technical documentation and process flowcharts. • Ability to act as a liaison between legal, product, and engineering teams. • Good verbal and written communication skills in English. • Bonus: • Prior work experience in MVNO or Mobile Core environments. • Experience with GSMA standards and eSIM technology. • Familiarity with Lawful Interception (LI) and regional compliance reporting. • Please note that to be considered for this role, you must reside in and be fully eligible to work in either the UK or Spain. Proof of a valid right to work in one of these two countries will be required. • By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: https://www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy • We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
Responsibilities
• Analyze and interpret complex technical business problems to provide actionable insights for decision making within the organization. • Collaborate with cross-functional teams including IT professionals, project managers, and other stakeholders to understand requirements, gather data, and communicate findings effectively. • Develop detailed reports and presentations that clearly articulate technical business analysis results to both non-technical and technical audiences within the organization. • Monitor industry trends and technological advancements relevant to the company's sector to anticipate potential impact on current projects or future initiatives, providing recommendations based on this knowledge. • Participate in regular meetings with senior management and other key stakeholders to discuss project statuses, progress updates, risks, issues, and opportunities for improvement. • Assist in the development of business strategies by identifying potential areas for growth or expansion within the company's technical operations. • Provide guidance on resource allocation decisions related to technology investments based on thorough analysis of costs, benefits, return on investment (ROI), and alignment with organizational goals. • Contribute to process improvement initiatives by identifying inefficiencies or bottlenecks within existing technical systems and proposing solutions for optimization. • Maintain up-to-date knowledge of industry best practices and emerging technologies, staying informed through continuous learning opportunities such as conferences, workshops, webinars, etc.
Benefits
• We are seeking a versatile Technical Business Analyst to lead the localized adaptation and system integration of our Global MVNO Core. Your mission is to ensure that our platform (HSS, DRA, PGW) isn't just "connected," but fully optimized for specific local market requirements. • In this role, you will bridge the gap between our standardized engineering sprints and the diverse, custom-heavy needs of local MNOs, regulators, and partners. You will provide the "Functional Why and What" to the Core Network Engineers, allowing them to focus on the technical architecture while you ensure all regional mandates and interconnectivity specifications are met.
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