hims-and-hers - Staff Analyst, Care
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Requirements
• 8+ years of experience in analytics, data science, or a related quantitative field • Proven ability to own complex, ambiguous problems and drive measurable business impact • Expert SQL skills, including working with large datasets and writing optimized queries • Strong experience with data modeling and collaboration with data / analytics engineering (e.g., dbt) • Advanced experience with BI tools (e.g., Looker), including building scalable dashboards and defining shared metrics • Proficiency in Python or R for data analysis (e.g., pandas, statistical analysis) • Strong business acumen and ability to connect insights to operational and strategic decisions • Demonstrated ability to operate independently, prioritize effectively, and execute in ambiguous environments • Excellent communication skills, with the ability to translate complex analyses into clear, actionable recommendations • Experience partnering cross-functionally and influencing stakeholders at multiple levels • Demonstrated ability to leverage LLMs and AI-assisted tools (e.g., ChatGPT, Cursor) to accelerate analysis, improve productivity, and enhance problem-solving • Experience working with patient journey, clinical, or operational data • Familiarity with subscription-based business models • OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats • Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. • Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. • To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.
Responsibilities
• Own and drive high-impact analytical problems across Care, from problem definition through execution and recommendation • Translate ambiguous business questions into structured analytical approaches and clear, actionable insights • Lead deep-dive analyses into care operations, patient journeys, and provider workflows to identify inefficiencies and opportunities • Define and own core Care metrics and KPI frameworks, ensuring consistency and alignment across teams • Build and scale dashboards, reporting, and data foundations to support both operational and strategic decision-making • Partner with Analytics Engineering to improve data models, data quality, and accessibility of Care data • Proactively surface insights that influence prioritization and inform cross-functional roadmaps • Communicate complex findings clearly to diverse audiences, including senior stakeholders, and drive data-informed decisions • Act as a trusted partner and subject matter expert across Care, Clinical, Operations, Product, and Engineering • Mentor other analysts and contribute to raising the bar for analytical rigor, best practices, and team impact
Benefits
• $150K – $190K • Offers Equity • The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant. • Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors. • This job has application limits • To ensure that we can give proper consideration to everyone who's excited about joining Hims & Hers, we ask that you please only apply to a specific role once within a 60-day period. If you weren’t selected this time, you are welcome to check back and reapply after 60 days. • We truly appreciate your interest in Hims & Hers and look forward to staying connected! • Autofill from resume • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Candidate Information • LinkedIn Profile URL • If you don't have a LinkedIn profile, please write NA • or drag and drop here • Have you written production-level SQL on large datasets, including joins across multiple tables and use of window functions, within the past year? • Have you been the primary owner of an ambiguous analytical problem, responsible for defining the approach, executing the analysis, and influencing the final decision? • Have you directly written and maintained data models in a warehouse environment (e.g., dbt, BigQuery, or similar)? • Describe one KPI you’ve owned. What decisions or actions did your insights directly influence? • Tell us about a time you were the sole owner of a problem or business area. How did you prioritize your work, manage stakeholders (including more senior partners), and drive the final outcome? • Are you legally authorized to work in the U.S. without restriction for any employer? • Will you now or in the future require immigration sponsorship by Hims & Hers in order to work for Hims & Hers in the U.S.? • Have you previously worked for hims & hers as an employee or contractor/consultant? • This includes any subsidiary companies, including but not limited to Apostrophe or Honest Health. • Recruiting Privacy Policy • Submit Application • Hims & Hers may use Artificial Intelligence with this application. Learn more.
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