GitLab - Backend Engineer (Ruby), AI Engineering: Agent Observability
Requirements
• Experience building and maintaining production applications with Ruby on Rails, including work with background jobs, APIs, and data models. • Comfortable working across the stack in a mature codebase. Familiarity with Python backends and/or Vue frontends a plus. • Proficiency in designing or extending REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility. • Strong practical experience working with AI tooling on a daily basis. Experience designing and shipping AI-powered backend features and integrations is a plus. • SQL skills and familiarity with relational databases such as PostgreSQL, including writing efficient queries and understanding data modeling. • Openness to learning, collaborating in an async-first, distributed team, and applying transferable skills from related technologies or domains. • Clear written and verbal communication skills, including writing technical proposals and documentation, and collaborating effectively in a remote, asynchronous, cross-functional environment. • Agent Observability is a new functional team within the Agent Execution group. The team itself will initially consist of three engineers across AMER and EMEA timezones. The whole Agent Execution group consists of 8+ engineers. Beyond the Agent Observability team, Agent Execution consists of further teams focussed on agent tools and executing agents on GitLab’s runners. We’re partnering with teams both within the AI space as well as all over GitLab to ensure that the Duo Agent Platform can become the backbone of many AI features at GitLab. • How GitLab Supports Full-Time Employees • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. • Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. • Country Hiring Guidelines:
Responsibilities
• Develop, ship, and maintain features and improvements for Agent Observability and Interactions across both the GitLab monolith backend and the AI gateway in a secure, well-tested, and performant way. • Collaborate with Product Management, UX, frontend, backend, and AI specialists to refine requirements and deliver high-quality, iterative product enhancements. • Design, implement, and review GraphQL, REST APIs and related backend logic, ensuring reliability, scalability, and clear contracts with frontend clients. • Improve and extend automated testing, including RSpec and other frameworks, to strengthen quality, reliability, and developer feedback loops. • Participate in Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and enhance observability and resiliency
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