Precision Medicine Group - Regional HR Operations Lead
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Requirements
• Broad HR Operations or Shared Services experience across multiple countries. • Proven success leading teams and embedding new ways of working. • Deep understanding of HR processes, compliance, and governance. • Strong collaboration skills and comfort working in a global matrix environment. • Data-driven, analytical mindset with an eye for simplification and continuous improvement. • Comfort navigating ambiguity and building structure from the ground up. • Experience with global HRIS platforms - ideally SAP SuccessFactors. • Familiarity with automation or AI-enabled HR solutions. • Exposure to global service delivery models or shared service environments. • Key Competencies: • Key Competencies: • Collaborative and delivery-focused mindset with a strong sense of ownership. • Skilled at building alignment across regions and working as part of one global HR Operations team. • Ability to synthesize information quickly and communicate clearly across different audiences. • Comfortable working in a dynamic fast-paced environment while balancing multiple priorities. • Curious about technology and confident adopting new tools, automation, and AI to simplify work. • Pragmatic and solutions-oriented - focuses on making processes work in real life, not just on paper. • Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Responsibilities
• Establish & Lead Regional HR Operations • Build and lead the HR Operations structure and ways of working across the region, ensuring alignment with the global model. • Oversee day-today delivery of HR services and lifecycle transactions (onboarding, changes, exits). • Coach and develop HR Operations Specialist to ensure accuracy, consistency, and compliance. • Maintain strong governance for data integrity, process adherence, and documentation standards. • Operate as One Global HR Operations Team • Collaborate closely with fellow Regional HR Operations Leads to standardize processes, templates, and service delivery across all regions. • Contribute to the design and implementation of global process maps, playbooks, and knowledge content for Tier 0/1. • Support global alignment in systems, workflows, and automation initiatives. • Partner & Collaborate Across HR • Partner with Global HRBPs, COEs, Payroll, Legal and Finance to deliver seamless and compliant HR processes. • Act as the regional escalation point for complex or sensitive employee matters. • Work with the Employee Relations Management Office (ERMO) on case handling standards and trend analysis. • Ensure close partnership with Tier 0/1 teams to streamline knowledge sharing and case management. • Continuous Improvement & Digital Enablement • Identify opportunities to simplify, standardize, and automate HR processes. • Support the introduction of digital tools, workflows, and AI-enabled solutions that enhance efficiency and employee experience. • Contribute to global HR Operations projects, pilots, and technology deployments. • Data & Insight • Use metrics and data to monitor HR Operations performance, identify improvement opportunities, and drive accountability. • Provide regional insight to the VP, HR Operations to inform decisions, trends, and prioritization. • Leadership & Culture • Foster a culture of collaboration, inclusion and continuous learning within the regional team. • Role-model Precision’s values of Client Service, Purpose, Accountability, Mutual Respect and Collaboration. • Encourage innovation, curiosity, and shared ownership across regions to continually evolve HR Operations globally.
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