cygnify - Data Centre Critical Infrastructure Engineer
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Requirements
• Diploma or Degree in Electrical, Mechanical, Telecommunications, Facilities Management, or a related discipline • 0–3 years of experience in facilities operations and maintenance, preferably within a data centre or critical infrastructure environment • Diploma graduates with a positive attitude and willingness to learn may also be considered • Good hands-on knowledge of critical facilities systems and building maintenance • Exposure to data centre operations, electrical systems, ACMV, fire protection, or building management systems is preferred • Basic knowledge of networking, broadband access, or structured cabling will be an advantage • Proficiency in MS Office applications, with working knowledge of AutoCAD and MS Project preferred • Experience in vendor, contractor, or service provider coordination would be beneficial • Strong problem-solving skills with the ability to work under pressure in a mission-critical environment • Good communication and interpersonal skills, with the ability to engage stakeholders across different levels
Responsibilities
• Perform day-to-day operations and maintenance of critical infrastructure systems, including generators, UPS, DC rectifier systems, STS, fire protection systems, HT/LT electrical systems, ACMV, and building management systems • Ensure preventive and corrective maintenance works are carried out according to planned schedules and service standards • Monitor and maintain data centre facilities to ensure high availability, reliability, and operational efficiency • Manage physical and electronic security systems such as card access, CCTV surveillance, and visitor tracking • Support customer-related work orders and ensure delivery within committed service timelines • Plan, coordinate, and evaluate tenders, and support project execution for infrastructure upgrades and expansion works • Maintain accurate records, maintenance logs, and update M&E, building, and schematic drawings • Conduct regular inspections to identify safety hazards or unsafe conditions, and implement corrective actions in compliance with regulatory requirements • Support lease management activities, including coordination with landlords, tenants, and internal stakeholders where required • Liaise with internal teams, external vendors, contractors, and relevant authorities on facility-related matters • Carry out risk assessments and support risk mitigation measures across facility operations • Participate in 24/7 standby duties and respond to incidents, faults, and operational issues as required • Support any other infrastructure and facility-related duties assigned by management
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