Flagship Pioneering, Inc. - Associate Director, AI Operations & Enablement
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Requirements
• At least 5 years of progressive experience in technology, AI, digital transformation, or management consulting roles, including meaningful recent experience leading enterprise AI, digital, or technology enablement initiatives. • At least 5 years • Hands-on AI fluency. Power user of leading LLM platforms (Claude, ChatGPT, Gemini) with practical understanding of capabilities, limitations, and appropriate use by task type. Comfortable rapidly prototyping with low-code tools and AI features. • Hands-on AI fluency. • Agentic AI fluency. Working understanding of agentic AI concepts and current capabilities, including autonomous and long-running agents, multi-step tool use, MCP and connector ecosystems, and human-in-the-loop design patterns. Able to evaluate where agentic approaches are appropriate, where they introduce risk, and how to deploy them safely. • Agentic AI fluency. • Use case portfolio management. Demonstrated experience running structured intake, prioritization, and ROI tracking processes for AI or digital initiatives across a federated organization. • Use case portfolio management. • Vendor and tool management. Experience evaluating, contracting, and administering enterprise SaaS, ideally including AI/LLM platforms. Comfort working with Procurement, Legal, and InfoSec on contract review, DPAs, and risk assessments. • Vendor and tool management. • Enablement and program delivery. Track record running training programs, hackathons, or change management initiatives for non-technical audiences at scale. • Enablement and program delivery. • Cross-functional execution. Demonstrated effectiveness operating without direct authority across IT, InfoSec, Legal, Finance, HR, and business stakeholders. • Cross-functional execution. • Communication. Strong written and verbal communication; able to translate between technical and business audiences and produce executive-ready materials. • Communication. • Client-facing experience. Previous experience in a client-facing consulting, customer success, or IT business partner role. • Bachelor's degree in a technical, business, or scientific field. • Bachelor's degree • Preferred • Prior experience in life sciences, biotech, or healthcare; comfort with the regulatory and IP-sensitivity considerations of these sectors. • Experience administering Claude Enterprise, ChatGPT Enterprise, or M365 Copilot at scale. • Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and GxP / research integrity considerations. • Experience with MCP servers, agentic platforms, and AI workflow automation tools (Zapier, Workato).
Responsibilities
• AI Strategy, Governance & Use Case Portfolio Management • Translate Flagship's enterprise AI strategy into function-level execution by partnering with leaders across the firm on AI roadmap creation and delivery. • Run a regular cadence of engagement with each business and scientific function to surface, intake, and prioritize use cases. • Partner with the AI engineering team to shape use cases, supporting use case owners in identifying the right data, technology, and stakeholders for efficient and effective design. • Track use case value/ROI throughout the life cycle and for the AI program overall. • Drive solution reuse across functions by maintaining visibility into what has been built, by whom, and what is reusable. • Operate the AI Operational Governance Forum by surfacing relevant AI product, feature, and use case developments and supporting decision-making and tracking around risk management. • Support the evolution of Flagship’s AI strategy, policies, and roadmap by staying up to date on relevant industry trends and internal needs. • AI Education & Capability Building • Design and execute AI learning programs across the company that drive adoption while shaping responsible, secure, and cost-effective use of AI. • Build and oversee operations for the AI change champion network to scale AI adoption. • Develop reusable AI enablement assets and partner with Communications and Learning & Development to amplify. • Provide hands-on coaching to teams adopting AI tools across the business. • AI Tool & Vendor Management • Provide support on AI tool evaluation, procurement, and lifecycle management across enterprise-wide and function-specific applications. • Support ownership, administration, and governance of core enterprise AI platforms, including settings configuration, feature rollout, internal communications, and ongoing user support. • Support vendor relationships and contracts in partnership with Procurement and Legal; track usage, license utilization, and consumption against contracted commitments. • Coordinate with InfoSec on AI-specific risk reviews, ZDR posture, agentic sandbox governance, and shadow AI monitoring. • Maintain the AI tool intake and approval process and the AI Product / Use Case records in Flagship's GRC system of record.
Benefits
• By joining this initiative within Flagship’s Pioneering Intelligence group, you will: • Help define a new category of intelligent software tools for real-time human–AI collaboration. • new category of intelligent software tools • Build a greenfield product at the intersection of usability, reasoning, and scientific innovation. • greenfield product • Collaborate with visionary thinkers and top-tier researchers across Flagship’s ecosystem. • visionary thinkers and top-tier researchers • Thrive in a supportive, mission-driven culture with access to world-class technical and operational resources. • supportive, mission-driven culture • Shape the future of AI-powered discovery in a role that combines engineering excellence with health impact. • future of AI-powered discovery • Flagship Pioneering invents and builds platform companies, each with the potential for multiple products that transform human health, sustainability and beyond. Since its launch in 2000, Flagship has originated more than 100 companies. Many of these companies have addressed humanity’s most urgent challenges: vaccinating billions of people against COVID-19, curing intractable diseases, improving human health, preempting illness, and feeding the world by improving the resiliency and sustainability of agriculture. • Flagship has been recognized twice on FORTUNE’s “Change the World” list, an annual ranking of companies that have made a positive social and environmental impact through activities that are part of their core business strategies and has been twice named to Fast Company’s annual list of the World’s Most Innovative Companies. Learn more about Flagship at www.flagshippioneering.com. • At Flagship, we accept impossible missions to enable bigger leaps. Our core values guide us through uncertainty and toward lasting impact.
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