Chattermill Analytics Limited - Senior Backend Engineer
Requirements
• Strong professional experience operating as a senior backend engineer within high-ownership product engineering teams. • Strong proficiency in at least one modern backend language such as Python, Ruby, or Go, with a focus on scalable system design and architectural thinking. • Solid understanding of distributed systems, RESTful APIs, and event-driven architectures. • Experience optimising database performance at scale, including query tuning, indexing, and partitioning across large production datasets. • Cloud platform experience, ideally within GCP environments, although AWS experience is also valued. • Hands-on experience with observability tooling and production operations, including logging, tracing, alerting, and incident response. • Proven ability to independently deliver backend features and technical projects in fast-paced product environments. • ➕It would be a bonus if you: • Experience integrating LLMs, prompt engineering techniques, or agentic frameworks such as Anthropic, OpenAI, or MCP. • Familiarity with AI-assisted development workflows and tools such as Cursor, Copilot, or Claude Code. • Experience working with ClickHouse, BigQuery, or other analytical databases supporting large-scale analytical workloads. • Experience with customer feedback analytics, NLP, or text analytics platforms. • Familiarity with Elasticsearch or large-scale search infrastructure. • Experience building asynchronous or event-driven systems using technologies such as PubSub, Kafka, or equivalent. • Contributions to open-source projects, conference speaking, or public technical writing. • 🔎 Our Hiring Process • 1. Let’s introduce ourselves – you’ll complete an introductory asynchronous interview - we’d love to learn more about you, your ambitions, and what you’re looking for in your next step. • 2. Show us how your work and reason - You’ll meet with a member of our engineering team to complete a Live pseudo-code exercise. • 3. Get to know your would-be team – You'll meet people you'll be working closely with from our Engineering team, and complete a System design and architecture-based interview. • 4. Get to know your would-be manager – you’ll have a call with Ugo Anomelechi, our VP of Engineering, to learn more about the role and show off your experience. • 5. How our values and your career goals align – you’ll have a call with our cofounder to learn more about life at Chattermill and ensure we’re the right place for your next stage of growth.
Responsibilities
• You’ll be designing, building and scaling the backend services and APIs that power Chattermill’s core analytics platform. Owning and driving the delivery of high-impact engineering workstreams and integrating AI capabilities into the product experience. This means you will: • Design, build, and maintain scalable backend services and APIs that power Chattermill’s core analytics platform. • Architect reliable, maintainable distributed systems and contribute to the evolution of backend service design and infrastructure. • Own end-to-end delivery of backend engineering workstreams, from technical scoping and architecture through to implementation, testing, observability, and production support. • Integrate language models, agentic frameworks, and AI pipelines into core product and backend services. • Drive performance, reliability, and observability across high-throughput distributed data systems, including logging, tracing, alerting, and incident response. • Work with cloud infrastructure and distributed systems in GCP (preferred) or AWS environments. • Collaborate closely with Product to define scope, shape technical solutions, and explore new platform capabilities and features. • Contribute to engineering excellence through code reviews, architectural discussions, and continuous improvement of development standards across the team.
Benefits
• 🤸🏽♂️ Flexibility & Work Setup • Flexible working in a choice-first environment - we trust the way you want to work! • Work-from-home allowance to set up your ideal workspace • 25 days holiday + local bank holidays, plus an extra day for each year of service • Your birthday off • 🌱 Growth & Ownership • Annual learning & development budget to support your growth (increasing over time) • Equity options — share in the company’s success • 💚 Health & Wellbeing • Monthly health & wellbeing budget, increasing with length of service • Optional private healthcare plan • Life assurance & income protection (location dependent) • Employee Assistance Programme (location dependent) for extra support when you need it • Enhanced family leave (location dependent), plus fertility and neonatal leave • If you’re in London, a dog-friendly office with great classes, events, and a rooftop terrace • We are obsessed with experience – We take our mission to rid the world of bad Customer Experience seriously, and we practice what we preach. • We believe in the power of trust – Whether it's with each other, our customers, partners, or other stakeholders, we always communicate with openness and trust.
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