moonpay - Solutions Engineer
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• 4-5 years in Solutions Engineering, Integration Engineering, Developer Relations, Technical Account Management, or a similar technical partner-facing role. • Solid understanding of REST APIs, webhooks, and SDK integration patterns - comfortable with Postman and cURL, able to read and debug API responses independently. • Basic scripting ability in Python, JavaScript, or similar - for building demos, automating tests, or contributing to internal tooling. • Familiarity with AI coding tools like Claude Code, Cursor or Codex. • Some exposure to payments infrastructure: fiat rails, crypto on/off-ramps, settlement flows, or similar - FinTech or crypto context preferred. • Strong written and verbal communication skills - able to translate technical issues clearly to both engineering partners and non-technical business stakeholders. • Highly organized with the ability to manage several integration projects simultaneously without dropping the ball. • Based in Europe with the right to work in your country of residence (no visa sponsorship available). • Familiarity with blockchain concepts: wallets, gas, stablecoins, transaction confirmation and signing. • Experience with B2B SaaS or FinTech integrations - virtual accounts, BaaS, embedded finance. • Exposure to KYB/KYC onboarding flows and identity verification platforms (e.g., SumSub). • Experience with MoonPay’s products as a developer or end user. • Prior work at a high-growth startup. • Stand-out extras that will get our attention. • You have integrated a third-party payments SDK or API and shipped it to production - and can talk through what went wrong. • You have worked across multiple Tier 1 partners simultaneously and maintained SLA across all of them. • You have experience at a crypto payments infrastructure company (on/off-ramp, virtual accounts, stablecoin rails, or similar). • You have tested and built a working demo using one or multiple MoonPay products in sandbox or production. • We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: • C - Crypto Curious • Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.
Responsibilities
• Own first-line triage for partner integration issues across Ramps, Commerce, Swaps, and Iron - diagnosing API errors, signature failures, webhook issues, and widget bugs, and coordinating resolution with Engineering and Payments Ops. • Support each partner’s technical integration from sandbox testing through launch and into production - translating requirements into integration plans covering API, SDK, webhook, and widget paths. • Conduct pre-go-live reviews to verify acceptance criteria compliance, disclaimer implementation, and integration quality ahead of partner launches. • Investigate volume anomalies flagged by Payment Ops - trace root causes across integration changes, traffic shifts, and configuration issues. • Support technical discovery and demo calls for both engineering and business audiences alongside senior SEs and the Partnerships team. • Write integration runbooks, partner-specific guides, and FAQ documentation to reduce repeated inbound support and help partners self-serve. • Relay partner technical feedback into structured themes for Product and Engineering roadmap input, and participate in infra change communications to partners. • Manage partner API keys, sandbox accounts, and test environments; contribute to internal tooling and developer documentation improvements.
Benefits
• 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay • 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards • 🚀 Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant. • 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) • 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours • 🩺 Private Healthcare benefits: To protect you and your loved ones • 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought • 📚 Annual training budget: We support your training journey every step of the way • 🪑 Home office setup allowance: Create the home office of your dreams • 👛 Remote working allowance: Those working fully remotely get a little extra for utilities • 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN • 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC • ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons • 🚀 Working in a disruptive and fast-growing company where excellence is rewarded • Commitment To Diversity
No credit card. Takes 10 seconds.