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Jobs/Account Manager Role/iBanFirst - Account Manager (FX & Payments)
iBanFirst

iBanFirst - Account Manager (FX & Payments)

London£50k - £65k/year+ Equity1w ago
In OfficeMidEMEAFintechPaymentsAccount ManagerB2BAccount ManagementRecords ManagementClient OnboardingMid-Market

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Requirements

• 2 to 4 years of experience in FX, international payments, or financial services in a B2B client-facing role • Proven track record managing client relationships and driving revenue • Experience in a fintech, payments company, or FX brokerage is strongly preferred • Strong FX knowledge: comfortable quoting spot and forward transactions, full understanding of the yield curve and its impact on forward pricing • Strong FX knowledge: • Market awareness: you follow macroeconomic news, geopolitical developments, and their impact on FX markets — clients expect you to be their eyes and ears • Market awareness: • Outstanding communication skills: polished, articulate, and confident across phone, email, and in-person interactions • High energy and positive presence: you light up the room, bring enthusiasm to every client call, and thrive in a fast-paced environment • High energy and positive presence: • Sales mindset: you're proactive, persuasive, and naturally look for opportunities to deepen client relationships • Sales mindset: • Comfortable with technology and its application in corporate FX functions. • Comfortable with technology • Comprehensive understanding of compliance and risk frameworks • Fluent English (full professional proficiency required) • Fluent English

Responsibilities

• Manage and grow a portfolio of SME and mid-market clients, maximising revenue and ensuring strong retention • Manage and grow a portfolio • Quote prices on spot and forward transactions, providing clients with best-value execution and hedging solutions as well as broader treasury services • Quote prices on spot and forward transactions • Cross-sell and upsell across the iBanFirst product suite • Cross-sell and upsell • Collaborate with the Sales team to support new business and smooth client onboarding • Collaborate with the Sales team • Work with Compliance and Due Diligence teams to ensure accounts are up to date • Work with Compliance and Due Diligence teams • Coordinate with Treasury, Risk, and Settlements teams to guarantee seamless trade execution • Coordinate with Treasury, Risk, and Settlements • Meet weekly and monthly activity targets and revenue KPIs • activity targets and revenue KPIs • Role Objectives • Role Objectives • First 3 months: • First 3 months: • Get fully up to speed on the iBanFirst platform, products, and internal processes • Take ownership of your initial portfolio and establish strong day-to-day client relationships • Hit activity targets (call volume, time on client conversations) • First 6 months: • First 6 months: • Grow portfolio revenue through consistent cross-sell and upsell activity • Operate autonomously on client interactions and FX execution • First 12 months: • First 12 months: • Take on additional clients from the Sales team as the book grows • Be recognized as a trusted, high-energy presence within the team and by clients • Progress toward a higher AM Grade, with a clear trajectory in a fast-growing market

Benefits

• We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market. • strategic and fast-evolving sector • We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally. • helping bold "Small & Medium Multinationals" succeed globally. • Our platform integrates cutting-edge technologies (AI, automation, dynamic hedging products…) that set us apart from traditional FX providers. • cutting-edge technologies • You'll join a young, high-energy team in London's financial hub, with the opportunity to collaborate with colleagues across Europe. • young, high-energy team • profitable • Xavier Niel and Bpifrance, historical shareholders, have supported and trusted us from the beginning • Xavier Niel • Bpifrance • In 2021, the entry of Marlin Equity Partners marked a new chapter in our international ambitions • Marlin Equity Partners • Permanent contract • Permanent contract • Office location: London • Office location: • Work policy: Full-time in the office (5 days/week). Flexibility for exceptional personal circumstances (medical appointments, etc.). • Work policy: • Base salary: £50,000 – £65,000 depending on experience • Bonus: Up to £30,000 per year performance-based • Bonus: • £30,000 per year • Be part of a true pan-European FX player present in 14 markets — a unique network to serve international businesses • true pan-European FX player • Work with a market-leading product suite, including innovative instruments like the Dynamic Forward • market-leading product suite • Collaborate with colleagues across European offices, with opportunities to visit other cities and work with AMs from across the network • visit other cities and work with AMs from across the network • young, energetic, and ambitious team • Pension scheme • Private health insurance • Vitality membership — 50% off gym memberships and exclusive health perks • Vitality membership • £100/month lunch contribution (Deliveroo, 5 days a week) • £100/month lunch contribution • Participate in company-wide events, team offsites, and social activities • company-wide events • This isn't just a job — it's a launchpad for a high-growth FX career in one of Europe's most ambitious fintechs. • Recruitment Process • Recruitment Process • 1. Screening call with Malorie Petitjean (Talent Acquisition Specialist) • — 30 minutes – remote (video) • — Purpose: General fit, motivation, salary expectations, availability • 2. Interview with Vivek Savani (Country Manager) • — 20 minutes – remote (video) • — Purpose: First business assessment, role fit, initial FX market knowledge • 3. In-office interview – London • — ~45–60 minutes – in-person • — Purpose: In-depth assessment of FX knowledge, market awareness, sales approach, and team fit. You may meet other members of the Account Management team during this visit. • ____________________________#LI-MP1#LI-onsite / #LI-hybrid / #LI-remote

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