Whoop - Senior Research Manager, Design Research
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• Bachelor’s degree in a relevant field such as human factors, design research, user experience research, design anthropology, psychology, or a related discipline. • 5+ years of experience conducting user research for physical products, ideally within hardware, health, or consumer product environments. • 2+ years of people management experience, including coaching, feedback, and performance development. • Strong mixed-methods research background, with demonstrated application of qualitative and quantitative approaches to real-world products. • Experience working within or alongside hardware development lifecycles (not software-only). • Experience managing or partnering with external research vendors, including project scoping and execution. • Ability to manage multiple workstreams, navigate ambiguity, and influence without direct authority across cross-functional teams. • Excellent written, verbal, and presentation skills, with the ability to communicate complex insights to executive audiences. • Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. • Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
Responsibilities
• Provide strategic leadership across design research, ensuring alignment with hardware, product, and organizational priorities. • Scale early-stage research initiatives, working closely with cross-functional leaders to identify opportunities for research and set expectations for mixed-methods research, ensuring research is positioned as a critical input to decision-making. • Partner closely with Program Management and team members to intake research needs, assess tradeoffs, and guide prioritization and research direction. • Manage, coach, and develop a team of senior researchers, fostering strong research craft, clear communication, and professional growth. • Serve as a senior individual contributor on complex, high-impact research initiatives, particularly those adjacent to physical product and hardware development. • Own relationships with external research vendors, including scoping projects, defining success criteria, and ensuring high-quality execution. • Communicate research insights clearly and credibly to cross-functional partners and leadership, positioning research as a critical input to decision-making.
No credit card. Takes 10 seconds.