OpenAI - AI Deployment Engineering Manager, Startups
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Responsibilities
• Craft and continuously refine the strategic vision and operating model for the Startups AI Deployment Engineering team, aligning it with OpenAI’s broader company objectives and the evolving needs of high-growth startup customers. • Lead, mentor, and grow a team of high-performing technical ICs supporting startup customers across AI-native, developer-led, and product-led companies. • Help startups move from early experimentation to production usage by identifying technical blockers, advising on architecture, and driving practical paths to deployment. • Partner closely with Sales to determine where technical engagement can accelerate adoption, production usage, and long-term account growth. • Represent the technical voice of startup customers by synthesizing high-signal feedback, especially around developer experience, product gaps, deployment blockers, model performance, and emerging use cases. • Translate recurring startup needs into repeatable playbooks, starter packs, reference architectures, internal tooling, and customer-facing assets that help the broader team move faster. • Serve as a senior technical escalation point for priority startup customers, including founder-, CTO-, and technical executive-level conversations. • Balance urgent customer needs with OpenAI’s broader product and platform priorities, especially when startups request niche features, bespoke support, or accelerated roadmap changes. • Coach AI Deployment Engineers on technical quality, customer judgment, prioritization, executive communication, and cross-functional partnership. • Partner across Sales, Product, Engineering, Research, and other GTM teams to improve how OpenAI supports startups from early adoption through scaled production usage. • Have proven experience founding, scaling, or operating within early-stage startups, ideally in technical leadership roles where you owned both product or customer outcomes and technical execution. • Have a strong track record of building and leading technical, customer-facing teams in high-growth, ambiguous, or startup-heavy environments. • Bring strong technical depth across APIs, platform products, AI/ML systems, developer workflows, and production deployment considerations. • Have experience creating scalable operating models, not just managing one-off customer escalations. • Are comfortable working directly with founders, CTOs, technical executives, and highly technical ICs. • Demonstrate strong judgment about when to go deep for a strategic customer versus when to build repeatable mechanisms for the broader segment. • Can translate complex technical and product considerations into clear decisions, practical guidance, and customer-facing recommendations. • Operate with speed, iteration, and pragmatic customer impact without sacrificing quality, safety, or OpenAI’s long-term platform strategy. • Are personally committed to fostering the safe and beneficial development of AI. • Increased startup account usage, including tokens, requests, and production workloads. • A strong cadence of successful customer sprints and production-oriented technical engagements. • High-quality customer stories, founder and CTO satisfaction, and referenceable startup wins. • Creation of repeatable startup deployment patterns, starter packs, templates, and reference architectures. • Strong Product and Research feedback loops informed by startup customer needs and emerging use cases. • A healthy, high-performing team with strong prioritization, clear operating mechanisms, and the ability to scale coverage across a high-demand segment. • OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
Benefits
• Zone A$251K – $335K • Offers Equity • The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits. • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) • 401(k) retirement plan with employer match • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) • Mental health and wellness support • Employer-paid basic life and disability coverage • Annual learning and development stipend to fuel your professional growth • Daily meals in our offices, and meal delivery credits as eligible • Relocation support for eligible employees • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided. • More details about our benefits are available to candidates during the hiring process. • This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please Note: we have set up limits for applications across roles. Candidates may not apply more than 5 times in any 180 day span. • or drag and drop here • We may provide immigration and sponsorship support to new employees based on their unique circumstances. • Please share anything else you want us to know, such as your motivation to apply or additional context for your application. • Applicant Arbitration Agreement • I acknowledge that I have opened, read, and understood the Arbitration Agreement. I understand that by submitting my application, I am agreeing to be bound by the terms of the Arbitration Agreement. • OpenAI is not seeking, nor should you disclose, any information that may be subject to confidentiality obligations to third parties, including but not limited to, your current employer. • I confirm I have read the above. • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
No credit card. Takes 10 seconds.