chartis - Communications Portfolio Manager
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Requirements
• 5-7 years in a comparable role with demonstrated, relevant experience • Healthcare industry knowledge is required • Client service experience is valuable but not required • Demonstrated strength in writing is a plus, with the ability to contribute to development of high-quality, client-facing materials when needed • Willing to take ownership of work and exhibit a high level of personal accountability • Comfortable with ambiguity and creating order from chaos • Someone who can write the rules and advocate for changing them, when needed • Understands and can articulate the role communication plays in project success for the client and the firm • Salary range: $75,000-$80,000, plus may be eligible for an annual discretionary bonus. The salary range for this role considers the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Jarrard offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.
Responsibilities
• Design and elevate internal project management processes and create project management tools, including intake and kick-off, routine project review and progress meetings, and reporting cadence • Daily oversight of portfolio projects, including tracking milestones and deliverables, with an expectation to ensure project teams are on track to meet all client commitments. This role will focus on 3-5 clients at a time, depending on client portfolio complexity • Conduct analyses of client engagements and identify opportunities to streamline workflows, enable coordination, allocate resources, and expand offerings. Think of this work as building high-level dashboards, developed with client leads to provide insights and aid decision process. • Share and foster best practices in project management among our client teams. Importantly, project management will still be an expectation and important growth area for our client advisors (advisor-senior managing advisor role). This role will seek to support and strengthen those skills among our team. • Create and maintain centralized project tracking tools that are easily accessible, transparent, and interactive • Develop “at-a-glance” project summary resources for internal and external audiences • Advise on kick-off activities, focusing on enablement of thoughtful timeline development and resource allocation • Join client teams to project manage events, when asked by our clients. • Work closely with client and team leads to ensure deliverables are on track and any risks are identified and mitigated early in the process • Serve as quality assurance for key client deliverables, ensuring exceptional quality, accuracy, and alignment with client expectations. • Provide technical leadership in the development and execution of project planning activities, including assistance with defining scope and documentation needs, setting an update/reporting cadence, tracking success measures, and facilitating lessons learned sessions • Educate colleagues on best practices for project success and aiding firm leadership in developing learning opportunities related to project management • Recommend opportunities to innovate and advance the breadth and quality of work through the lens of project management—ensuring best practices are shared • Develop and maintain a repository of baseline project resources to aid in pitching and proposal development
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