elevenlabs - Customer Success - Central Eastern Europe
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• 7+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the CEE region • Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals. This is a commercial role • Strong understanding of the CEE market landscape and cultural nuances. • Familiarity and experience with building and deploying AI agents • Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs • Excellent problem-solving, technical, and analytical skills to address customer needs and concerns. • Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization. • Strong builder mindset. You’re passionate about identifying problems and proactively coming up with solutions, especially when it increases efficiency and speed via AI tools. • Fluent in Polish and English
Responsibilities
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
Benefits
• What's the most impactful thing you've built? What was your specific contribution? • How did you know it worked? What did success actually look like? • Have you used ElevenLabs - even in a personal or side project? What did you build or explore? • What makes you excited about the ElevenLabs mission? • Which recent achievement are you most proud of, what did you do, and what was the outcome? This could be a any recent project you have built in or outside of your current work.
No credit card. Takes 10 seconds.