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Jobs/Management Consultant Role/ttecdigital - Functional Consultant - Microsoft D365
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ttecdigital

ttecdigital - Functional Consultant - Microsoft D365

London, England5d ago
In OfficeJuniorEMEASoftwareManagement ConsultantMicrosoft OfficeClient ConsultingPower BICRM Management

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Requirements

• Ability to write simple data queries and/or low-code routines • 2+ years of experience with Agile delivery (preferred) • 5+ years’ experience delivering and 1+ years’ experience leading two or more of the following types (or comparable) of projects: • Implementing, configuring and customizing Microsoft D365 including but not limited to configuring forms, views, dashboards, workflows, business rules, solutions, etc. • Implementing, configuring and customizing Power Platform including but not limited to Power Automate, Power BI, PowerApps • Upgrading/migrating CRM on-premise to D365 Sales • Implementing Microsoft Dynamics CRM or D365 Sales • Implementing D365 Marketing, Customer Service, Field Service, Portals, or Customer Insights • Migrating data and and/or implementing integrations to and from D365 • Ability to identify whether a routine of medium complexity should be implemented via a no-code solution or via a software development effort • Two or more Microsoft D365 certifications • A constant learner, and is proactive and passionate about seeking out educational opportunities, achieving certifications, following market trends, and overall self-improvement • Consulting operations • Consistently maintains or exceeds target utilization, and is proactive about seeking consulting opportunities to maximize his/her utilization • Competencies and behaviors • Has the following attributes: • High energy and enthusiasm • Integrity, honesty, and humility • Results-orientation • Self-motivation • Capability to deal effectively with difficult situations • Work independently and as part of a team • Work with diverse cultures, corporate environments, and personality types • Maintain a positive attitude • Is able to work on multiple projects, and prioritize and perform tasks in a customer-friendly manner while utilizing time and resources efficiently and effectively • Is proficient with Microsoft Office products

Responsibilities

• Client engagement • Identifies additional opportunities within existing clients, and is proactive about escalating those to sales and leadership counterparts • Demonstrates a capacity for fostering trust and an atmosphere of partnership with clients • Effectively consults client stakeholders on functional approaches, alternatives and risks, and best practices • Has excellent written, verbal, and visual communication skills • Is able to present to clients in a business-focused, impactful, and persuasive manner • Project delivery • Leads small-scale functional requirements elicitation, design, and scoping discussions, internally and/or with existing and potential clients • Decomposes small-scale requirements/user stories into tasks, and accurately estimates the effort for themselves or others to complete those tasks • Professionally delegates technical tasks to other team members for projects of small scale and low complexity • Has led two or more successful projects • Identifies problems independently and demonstrates proactive ownership of their solution, and vets and evaluates others’ proposed solutions • Demonstrates a track record of contributing to successful project delivery • Demonstrates an ability to monitor other consultants’ completion of tasks, to help other consultants eliminate or work around impediments, and to identify additional work for others

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