Parabola - Senior Software Engineer, Site Reliability

• Monitoring our core business-logic software, both via on-call and in non-urgent situations: describing its existing behavior and defining SLOs or SLAs that get us (you and we) to respond. • Extending and monitoring our infrastructure stack. Because we are B2B, we have fewer raw users, but their usage is often business-critical and we need the infrastructure for that. • Maintaining both a mental and a reified model of our systems: from this model, estimating risk, planning projects, and debugging efficiently. • Collaborating with our engineering team and company leadership from your unique lens on site reliability — being vocal and clear in your expertise in this specialization • Working on our core orchestration logic that determines how to efficiently run tens of thousands of workflows at the same time - we recently rebuilt our orchestrator on top of Temporal and we love it! • Advising many parallel major backend engineering projects, both early in planning and through release. Join such projects for building from time-to-time. • Optimizing our services for scalability, stability, and observability as our customer base grows and our product becomes more sophisticated. • Improving our developer experience in tactical ways, and improving our overall engineering processes and practices more broadly, especially given the opportunities & pressures of LLM coding agents. • What (we think) you'll need to do it: • 5+ years of SRE, DevOps, or Platform engineering experience • A proven record of building efficient, performant, and easy to extend systems. • Has maintained quantitative metrics of site reliability, while also demonstrating judgment about appropriate strictness for SLOs & SLAs. Given our team size, the expectations are somewhat less formal and mature than many SRE teams have; you will both strengthen our approach, but also navigate tradeoffs. • Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes) and how they interact with backend services, and with Linux • Experience implementing and managing AWS infrastructure • You’re not afraid to ask for help, and you’re happy to give it, too. • You’re an enthusiastic communicator and you like working with a team that provides both mutual support and thoughtful critique. • You're excited to join a hybrid team and work out of our NYC or SF office ~3 days a week.