Bazaarvoice - Principal Account Manager, Measurement and ROI Strategy
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Requirements
• Deep understanding of market research, consumer trends, and brand marketing • Deep analytical expertise with experience in gathering and interpreting data from numerous resources. • Very proficient with Excel, Powerpoint, Google Analytics, Postico, and Amazon Web Services • Superior organizational skills and attention to detail • Strong and effective communication, both written and verbal, with excellent presentation skills. • Experience with Database reporting and data visualization tools. • Excellent teamwork and interpersonal skills with a proven record of building strong relationships with key stakeholders. • Demonstrated thought-leadership with proven ability to influence strategies and achieve goals. • Desire to work in a fast-paced, ever-changing and sometimes ambiguous environment. • Must be driven, resourceful, curious, and a fast learner. • Ability to translate raw datasets into clean, digestible charts and scorecards. • Translating technical metrics (e.g., click-through rates, sentiment, impressions) into business value/revenue outcomes for the client. • $130,000 - $140,000 a year • At Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe the transparency and integrity builds trust, we want to share that we expect the OTE (on target earnings) for this position to be in the range listed above is based on Bazaarvoice's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level. While this is a good faith estimate of the expected OTE range, Bazaarvoice reserves the right to pay outside this range if these assumptions and understandings are modified as we progress through the interview process. Your recruiter can share more about the OTE range and total compensation package during the hiring process. If this compensation is somewhere close to your desired range, we encourage you to apply!
Responsibilities
• Co-create comprehensive business plans with strategic partners, aligning data-driven insights with their revenue, growth, and operational goals. • Serve as the trusted, executive-level point of contact for top enterprise accounts. Elevate everyday conversations from tactical campaign delivery to high-impact business outcomes. • Co-lead Executive Business Reviews and strategic planning sessions, developing compelling narratives that connect program outcomes to the partner's broader goals. • Independently pull, aggregate, and validate disparate datasets from internal databases. • Measure the direct financial and brand ROI of sampling and creator campaigns. • Act as the internal architect for how we measure success. Master our proprietary ROI frameworks while proactively partnering with product marketing on competitor methodologies, A/B testing models, and market trends to ensure our tracking infrastructure remains best-in-class. • Design and monitor rigorous client success metrics, usage trackers, and data scorecards to track performance against shared partnership goals. • Partner closely with Sales and Account Management leadership on account planning, whitespace identification, and deal shaping to drive renewal/rebuy strategy. • Serve as the primary insights stakeholder to Product and Engineering teams. Translate complex partner reporting needs into precise technical requirements and specifications to automate and scale our data pipelines and internal ROI dashboards. • Package complex data into clear, concise, and visually compelling presentations/dashboards to be shared directly with clients • Participate in strategic client meetings to present data findings, answer technical methodologies questions, and demonstrate product value.
Benefits
• Customer is key • We see our own success through our customers’ outcomes. • We approach every situation with a customer first mindset. • Transparency & Integrity Builds Trust • We believe in the power of authentic feedback because it’s in our DNA. • We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. • Passionate Pursuit of Performance • Our energy is contagious, because we hire for passion, drive & curiosity. • We love what we do, and because we’re laser focused on our mission. • Innovation over Imitation • We seek to innovate as we are not content with the status quo. • We embrace agility and experimentation as an advantage. • Stronger Together • We bring our whole selves to the mission and find value in diverse perspectives. • We champion what’s best for Bazaarvoice before individuals or teams. • As a stronger company we build a stronger community. • Want to see our culture in action? Explore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our North America Life Page to meet our regional teams and see what life is like in our local offices. • Commitment to diversity and inclusion • Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. • As part of our final selection process, the successful candidate will be required to undergo a routine pre-employment background check. This process is strictly conditional upon your prior written consent.
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