Pathward, N.A. - Partner Quality Spec I

• Reviews and approves marketing materials against work papers to ensure quality and adherence to Pathward, Network, and Regulatory guidelines. • Participates on the Partner relationship team. Establishes and maintains strong relationships with Partners through regular communication via phone, email, and meetings. • Collaborates with internal teams, including legal, compliance, and network operations, to address client needs and deliver solutions. • Facilitates, drives, and completes department specific program implementation tasks. • Completes submissions of programs to payment networks for their review and approval. • Trains Partners on and monitors their use of the marketing submission portal. • Manages the self approval process for assigned Partners by training them on the process, encouraging utilization, and ensuring Partners are meeting and maintaining qualification levels. • Maintains a thorough understanding of assigned Partners and their programs. • Builds relationships with internal and external stakeholders. • Conducts periodic reviews of Partners compliance to guidelines and rules and completes reports of the findings. • Remediates applicable Compliance Review findings. • Meets and maintains all Service Level Agreements as defined by department criteria. • Meets and maintains acceptable Quality Review scores as defined by department criteria. • Participates in enterprise projects relating to existing Partner assignments. • Other duties as assigned • High School Diploma or equivalent. • Typically requires less than one year of related experience. • Strong understanding of regulatory compliance principles and practices. • Attention to detail and ability to work with a high degree of accuracy. • Effective communication and interpersonal skills. • Ability to work collaboratively in a team environment. • Proficiency in Microsoft office Suite and other relevant software applications. • The responsibilities listed above are not all inclusive and may be changed at any time. • Salary range:  $17.25 hourly – $28 hourly • The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more. • Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law. • Don’t have everything listed under qualifications? If you’re excited about this role but your • experiences don’t match exactly to everything in the posting, we encourage you to apply • anyway. You may be just the right candidate for this or other Pathward roles. Pathward is • an equal employment opportunity employer and considers candidates for roles without regard • to their race, sex, national origin, ethnicity, age, disability or any other category protected by