iHerb - Sr. Designer II - Discovery

• An exceptional portfolio demonstrating strategic design leadership, transformative UX outcomes, and deep craft — with clear evidence of cross-organizational impact and measurable business value. • Proven ability to define and execute design strategy across multiple initiatives simultaneously, balancing user needs, business priorities, and organizational complexity. • Expert-level interaction and visual design skills, with a track record of setting craft standards for teams and organizations. • Deep experience owning and evolving design systems at enterprise scale, including governance, contribution models, and cross-team adoption. • Advanced mastery of user-centered design methodologies, mixed-methods research practices, and usability testing, with experience establishing research programs or org-wide frameworks. • Exceptional communication and executive presence, with a demonstrated ability to influence product direction and organizational decisions at the VP and executive level. • Strong understanding of front-end development principles and the ability to collaborate deeply with engineering leadership on implementation strategy. • In-depth knowledge of accessibility standards, inclusive design practices, and global usability requirements. • Extensive experience designing for global or multi-market products, with sensitivity to cultural and regional variation. • High degree of accuracy and attention to detail • Excellent organization skills and ability to multi-task • Equipment Knowledge: • Experience with Microsoft Office Suite (Word, Excel, PowerPoint) • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred • Generally requires a minimum of 10+ years of professional experience in UX/UI or Product Design, with significant experience designing complex e-commerce or shopping-related products at scale. • Bachelor's or Master's degree in Design, HCI, Graphic Arts/Design, Information Science, or a related field, or equivalent professional experience. • Judgment/Reasoning Ability:  Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.  Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. • Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.  Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Work Environment: The noise in the work environment is usually moderate. Other factors are: • Hectic, fast-paced with multi-level distractions • Professional, yet casual work environment • Office / Warehouse environment • Ability to work extended hours as required