Care Access - Director/Senior Director, Site Excellence
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• Demonstrated success building and scaling non-traditional, partner-led, or complex site operating models. • Proven ability to operate as both strategist and hands-on operator in high-growth or ambiguous environments. • Deep understanding of site-level execution: startup, enrolment, regulatory processes, sponsor engagement, and remediation. • Strong working knowledge of FDA regulations, GCP, and clinical trial operations. • P&L ownership experience across multi-site portfolios. • Exceptional executive communication, influence, and change-management skills. • Experience standing up sites or operational excellence functions. • Background in decentralized or innovative clinical trial delivery models. • Experience operating in matrixed, global organizations. • Certifications/Licenses, Education, and Experience • Bachelor’s degree required; advanced degree (MBA, MPH, MS, or similar) strongly preferred. • 12–15+ years of progressive leadership experience in clinical research operations, site management, or healthcare services. • How We Work Together • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. • Location • Travel • Type of travel required: National • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. • Physical demands associated with this position Include
Responsibilities
• Own the end-to-end strategy, operating model, and performance of US-based specialized and franchise clinical research sites. • Identify opportunities to scale, optimize, or replicate successful site and franchise models. • Serve as the primary owner for building and operationalizing processes across site startup, enrolment, performance management, quality oversight, and partner engagement. • Engage directly with sites and partners to assess operations, diagnose issues, and drive rapid resolution. • Lead critical initiatives personally until they are stable, scalable, and ready for delegation. • Act as the senior escalation point for complex operational, regulatory, and partner challenges. • Oversee site startup, onboarding, and integration for new specialty site models. • Build and embed operational excellence frameworks informed by best practices from high-performing sites.
Benefits
• Paid Time Off (PTO) and Company Paid Holidays • 100% Employer paid medical, dental, and vision insurance plan options • Health Savings Account and Flexible Spending Accounts • Bi-weekly HSA employer contribution • Company paid Short-Term Disability and Long-Term Disability • 401(k) Retirement Plan, with Company Match • Diversity & Inclusion • We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
No credit card. Takes 10 seconds.