drata - Technical + CS Enablement Manager
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Requirements
• 4+ years of experience in enablement, customer success, sales, technical training, or a related leadership role. • Experience supporting SaaS teams in product-driven environments. • A strong ability to communicate, facilitate, and influence effectively at all levels of the organization. • A builder mindset with the ability to create practical, scalable programs in a fast-moving environment. • Excellent organization, coaching, and program management skills. • The ability to connect technical depth with customer-facing impact so teams can drive adoption, retention, and growth. • Experience in security, compliance, risk, or adjacent technical domains. • Familiarity with enablement or sales methodologies such as FORCE Management, Value Selling, Sandler, MEDDICC, or similar frameworks. • Working knowledge of tools such as Salesforce, Gong, Highspot, Glean, or similar enablement and productivity platforms. • How we support you: • At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. • Explore how we invest in your Life at Drata https://drata.com/about/life-at-drata?utm_source=chatgpt.com.
Responsibilities
• Embed deeply with Customer Success teams to understand strengths, gaps, and performance trends across CSMs, AMs, Implementation, and Solutions Architects, then translate those insights into targeted enablement plans. • Build and maintain onboarding programs for new hires across post-sales and technical functions, including live training, virtual curriculum, certifications, and reinforcement. • Design and deliver ongoing enablement focused on renewals, expansion, product knowledge, technical adoption, and customer outcomes. • Develop technical enablement curriculum that gives technical teams deep product understanding and the confidence to guide customers through implementation, adoption, and long-term success. • Partner cross-functionally with Product, Marketing, and leadership to enable teams on new product launches, evolving workflows, and strategic initiatives. • Create high-impact training sessions, playbooks, documentation, and certifications that help teams perform consistently and scale effectively. • Establish measurable outcomes for onboarding, training, and program effectiveness, and continuously improve enablement based on results.
Benefits
• The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. • See the Speed: https://www.youtube.com/watch?v=QidTdkGwKMY Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years • Hear the Voice of the Team https://drata.com/about/life-at-drata: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. • Experience the Impact https://www.greatplacetowork.com/certified-company/7044563: See why we are consistently recognized on Fortune's Best Workplaces lists. • Connect with Us on Socials: LinkedIn https://www.linkedin.com/company/drata/posts/?feedView=all - follow us for company updates, employee stories, and career news.
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