multiverse - IT Implementation Specialist
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Requirements
• We value different perspectives and a variety of backgrounds. Delivery rigour matters, but we care just as much about your mindset - the way you bring order to complexity, the calm you hold under pressure, and your instinct for keeping people aligned. • We'd love to hear from you if: • You have a strong track record of delivering technical or IT programmes end-to-end in a scaling organisation - you've owned the plan, not just contributed to it • You're an excellent communicator who can hold your own with senior stakeholders and translate technical complexity in either direction • You understand IT security frameworks - particularly ISO 27001 - and have lived experience of owning controls, evidence, and audit readiness • You're technically literate enough to be credible with engineers - you understand identity, endpoint, and SaaS tooling well enough to challenge and coordinate, even if you're not the one building it • You're highly organised, write clear documentation, and hold yourself and others to a high standard without being prompted • You're calm and decisive under ambiguity - you make the call, communicate it clearly, and follow through • Experience integrating systems and teams through an M&A process • A recognised project or programme qualification (Prince2, PMP, Agile / Scrum) • A background in high-growth tech or edtech environments • Exposure to GDPR and data protection compliance in a technology context • Familiarity with modern identity, MDM, and endpoint security platforms
Responsibilities
• Drive our most critical technical programmes • Lead complex, cross-functional programmes from initiation through to delivery - a major identity platform consolidation, an endpoint security rollout, machine-identity work, and the integration of a recent acquisition are all live or imminent • Coordinate technical specialists, vendors, and implementation partners, holding everyone to scope, timeline, and quality • Run multiple programmes simultaneously without dropping the detail - scoping, planning, RAID, and post-implementation review • Own compliance and certification • Own our ISO 27001 and Cyber Essentials Plus work streams - controls, evidence, and audit readiness maintained to a high standard year-round, not just at audit time • Build compliance into delivery from the start, so programmes ship secure and evidenced rather than retrofitted • Work with Security and the wider business to keep our risk register and controls current • Keep stakeholders aligned and the function visible • Be the clear, reliable bridge between technical delivery and the business - translating complexity for Engineering, Legal, Finance, People, and leadership without losing the substance • Own programme reporting and status communication, calibrated to the audience - from working-level detail to executive one-pagers • Lead tooling strategy and rationalisation initiatives, working with department leads to reduce complexity and realise cost savings across the business • Support the Head of Enterprise Technology in planning and prioritising the team's workload as the function scales
Benefits
• A genuinely high-impact role - you'll own programmes that touch the whole business, not just tickets in a queue • A lean, collaborative team where your judgement is trusted and your work is visible • The chance to shape how Enterprise Technology delivers and scales at a fast-growing edtech company • Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support • Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
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