duffel - Fraud Analyst - London
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Responsibilities
• Identify fraud trends on our platform through SQL, Google BigQuery, and Google Looker. • Formulate rules based on analysis to mitigate fraudulent behavior across the platform. • Investigate escalated cases related to potential misuse of the platform and assist with legal and customer inquiries. • Partner with data science and engineering teams to advance technological approaches for identifying fraudulent activity. • Enhance internal tools and databases that enable us to combat fraud effectively. • Provide analysis of customer and booking behavior on the platform as a key resource for other departments. • Present and communicate results of analyses and investigations to stakeholders across the company.
Benefits
• Hybrid work option available in London. • Opportunity to join a dynamic team at the forefront of rebuilding travel infrastructure with investors like Benchmark and Kima Ventures backing us. • A chance to make real differences by protecting travellers, businesses, and platform integrity through fraud analysis.
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