AvePoint - Software Engineer (Jira)
Requirements
• Possess a degree in Computer Science, STEM, or related field. • At least 3 years of hands-on experience administering Jira Cloud in a production environment. • Strong proficiency in scripting languages (e.g. Python, JavaScript) for automation and integration. • Proven experience in building Jira automation rules and using REST APIs and webhooks for custom integrations. • Possess solid understanding of Jira workflow design, permission schemes, issue types, and project templates. • Familiarity with CI/CD principles and version control systems (e.g. Git). • Familiarity with software development life cycle. • Familiarity with AWS (or GPC) is highly desirable. • Exposure to enterprise IT environments and security/compliance frameworks. • Excellent analytical, problem-solving, and communication skills. • Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Responsibilities
• Administer and maintain Jira Cloud, including user management, permissions, and project configurations. • Design, implement, and optimize Jira workflows, custom fields, screens, and schemes to align with business processes. • Build and maintain automation rules using Jira Automation, scripting, and REST APIs to streamline operations and reduce manual effort. • Develop and manage integrations between Jira and other enterprise tools (e.g., Confluence, GitHub, ServiceNow). • Collaborate with stakeholders to gather requirements and translate them into scalable Jira solutions. • Monitor system performance, troubleshoot issues, and ensure data integrity across Jira projects. • Document configurations, automation scripts, and best practices for long-term maintainability. • Provide training and support to users, ensuring effective adoption of Jira features and workflows.
Benefits
• We are invested in the success of our colleagues, partners, customers, and community. We do this by promoting global collaboration and taking pride in helping, sharing, mentoring, and coaching each other. • Life at AvePoint
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