Integration Project Manager
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Requirements
• 3–7+ years of project management experience, ideally in customer-facing technical or integration projects (software, hardware, systems, AV, IT, or similar). • Proven experience managing projects end-to-end with direct accountability for timelines, coordination, and customer satisfaction. • Strong cross-functional coordination skills in fast-paced, execution-driven environments. • Familiarity with procurement processes, vendor coordination, and ordering parts or components for technical projects. • Working knowledge of project management methodologies (Agile, Waterfall, or hybrid) and tools such as Jira, Asana, Smartsheet, Microsoft Project, or similar. • Excellent written and verbal communication skills, with the ability to translate technical details for non-technical audiences. • Highly organized, detail-oriented, and comfortable managing multiple concurrent projects. • Project management certifications (PMP, CAPM, CSM, or similar). • Technical aptitude or background in integration-related domains (APIs, networking, hardware installation, control systems, robotics, or automation). • Experience working directly with enterprise or industrial customers. • Strong Excel or data-tracking skills for reporting, forecasting, and status management. • WHAT SUCCESS LOOKS LIKE • Integration projects are delivered on time, on scope, and with minimal surprises for customers. • Customers feel informed, supported, and confident throughout the integration process. • Internal teams are well-coordinated, with clear priorities and minimal execution friction. • Procurement and logistics are managed proactively, reducing delays and last-minute escalations. • Feedback from customers and internal partners leads to continuous improvement in integration delivery.
Responsibilities
• We’re hiring an Integration Project Manager to lead customer-facing integration projects from kickoff through go-live and handoff. This role owns end-to-end project delivery, acting as the central point of coordination between customers and internal teams including Engineering, Operations, Procurement, and Support. You will manage schedules, dependencies, materials, and risk while maintaining clear communication and a strong focus on customer happiness. This is a hands-on role suited for someone who thrives at the intersection of technical coordination, execution, and client partnership. • CUSTOMER-FACING PROJECT OWNERSHIP • Serve as the primary point of contact for customers throughout the integration lifecycle, building trusted relationships through proactive, clear, and timely communication. • Own project scope, timelines, milestones, and deliverables; align expectations with contractual agreements and customer requirements. • Lead customer kickoffs, regular status reviews, risk discussions, and project closeouts to maintain alignment and momentum. • Manage change requests and scope adjustments in collaboration with customers and internal stakeholders. • PROJECT PLANNING & EXECUTION • Develop and maintain detailed project plans, schedules, and dependency tracking; monitor progress and drive actions to keep projects on track. • Coordinate cross-functional internal teams across Engineering, Operations, Procurement, Logistics, and Support to ensure smooth execution. • Identify risks, issues, and potential blockers early; implement mitigation plans and escalate when necessary. • Track project budgets, resource allocation, and delivery performance to ensure projects are completed on time and to quality standards. • PROCUREMENT & LOGISTICS COORDINATION • Identify, source, and order required parts, components, materials, and third-party services needed for integrations. • Track procurement status, lead times, and deliveries; proactively address supply chain constraints to prevent schedule impacts. • Coordinate with vendors and internal procurement partners to resolve ordering, fulfillment, or quality issues. • CUSTOMER SUCCESS & CONTINUOUS IMPROVEMENT • Drive high levels of customer happiness by anticipating needs, resolving issues quickly, and ensuring a smooth transition to post-integration support. • Document project outcomes, lessons learned, and customer feedback to improve future integrations and delivery processes. • Partner with internal teams to refine integration workflows, tooling, and communication practices.
Benefits
• The salary range for this role is $90,000 - $150,000, depending on experience. Salary is just one part of the overall compensation at Standard Bots. All Full-Time Employees are eligible for Employee Stock Options. We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.