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Whoop

Whoop - Senior Business Analyst (Platform)

Boston, MA$120k - $155k5d ago
In OfficeSeniorNAData AnalyticsBusiness Intelligence AnalystData VisualizationPythonSQLReportingCost Analysis

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Requirements

• 5–7 years of experience in a deeply analytical role, preferably within a product, platform, growth, or engineering-focused environment. • Bachelor's degree in Business, Economics, Math, Statistics, Data Science, or a related field. • Strong track record delivering value in an analytics organization - preferably in a direct-to-consumer or technology environment. • Have a creative approach to problem-solving - demonstrated ability to distill complex data into clear, actionable insights and effectively communicate them to stakeholders. • Strong technical and analytical skills; SQL skills required, Python experience a plus. • Strong oral and written communication skills, with comfort presenting to senior leadership. • Excellent attention to detail with the ability to handle multiple tasks efficiently. • Proficiency with data visualization tools. • This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. • Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

Responsibilities

• Business Impact Analysis: Measure how platform and security changes — such as authentication flows, account policies, and infrastructure decisions — affect key business metrics including conversion, engagement, and retention. • Testing & Experimentation: Design and analyze experiments to quantify the tradeoffs between security controls and member friction, informing product roadmap decisions. • Conversion & Funnel Analytics: Analyze member sign-in and purchase funnels across mediums and authentication methods, identifying drop-off points and recommending optimizations. • Cost & Infrastructure Analytics: Partner with Finance on Gross Margin, COGS, and cloud hosting cost analysis, helping the team understand unit economics and availability tradeoffs. • Reporting & Visibility: Build dashboards and reports to provide ongoing visibility into the account, password, and security landscape - tracking progress toward team goals. • Strategic Partnership: Serve as the analytical thought partner to the team.

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