Polymarket - International Customer Support

• The ideal candidate has operated at the intersection of finance, technology, and user engagement, and is excited by fast-moving environments where the stakes are real. • You have 4+ years of experience in financial services, fintech, crypto, trading, gaming, or web3, with hands-on exposure to exchanges, digital asset platforms, or regulated fintech environments. • hands-on exposure • Experience with payments, market operations, KYC/AML compliance, or trading infrastructure is a strong advantage. You’re comfortable navigating the evolving world of DeFi, prediction markets, and web3, or you are determined to get fluent quickly. • payments, market operations, KYC/AML compliance, or trading infrastructure • DeFi, prediction markets, and web3 • You’ve managed a large Discord or online community, and understand the difference between moderation and culture-building. • large Discord or online community • moderation • culture-building • You are comfortable working weekends and off-hours as needed. Polymarket is a 24/7/365 business, and this role will sometimes require coverage outside a standard workday. • weekends and off-hours • You can pivot on the fly. Priorities change quickly here, and that is part of the appeal. • You are a clear, sharp, human writer, whether you are defusing a frustrated user, setting expectations in public, or drafting an internal process doc. • clear, sharp, human writer